Digital Sportsbook Operations Analyst

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Job Description
WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
BEHOLD! We have an immediate opening for a Digital Sportsbook Operations Analyst!
What You Will Do:
Work with the Digital Sportsbook Operations team to help oversee creation of timely sports betting analysis across all digital platforms. Responsibilities include:

  • Create and manage processes for the Digital Sportsbook Operations team to assist in delivery of national and regional KPI analysis including:
    • Utilize historical data and period targets to analyze regional performance against national averages
    • Establish baselines & goals for promotional markets
    • Expand process documentation to build out for expansion of Digital Sportsbook Operations team going forward
  • Coordinate with other departments to ensure Digital Sportsbook Operations maximizes dashboard, search & visualization data tools to drive decision making
    • Focus on Promotions, Publishing, Marketing & Regional teams
    • Assist with cross-functional training with other departments
  • Perform data analysis and create reports for leadership team on the performance markets with varying degrees of granularity
    • Experience coordinating with Business Intelligence & Analytics teams required
  • Mastery of all Digital Operations tools to assist with training processes
    • Internal betting functions, data analytics tools, player account management, CMS, etc.


What You Will Need:

  • 3-4 years of digital gaming or media experience
    • Ideally gained with a sportsbook/DFS operator, sports media company or similar industry
  • Experience meeting needs of digital sports betting customers and common sports fans
  • Superb communication, organizational, operational, teamwork and interpersonal skills
  • Strong analytical skills with the ability to translate data insights into presentations & visualizations that guide decisions
    • Ability to educate other team members in this approach
    • Proven at delivering projects against tight deadlines
  • Track record of working with cross-functional teams, including Product Development & Marketing
  • Data analysis expertise with extensive Excel experience in addition to Google Analytics, Power BI, Tableau, SQL, R or other data tools
  • Task/Process Management Tools (Jira, Confluence, Sharepoint, etc.)
  • Experience working with Product Development teams for new features & integrations
  • Basic understanding of standard sports betting trading processes
  • Moderate Content Management System (CMS) knowledge
    • Ability to assist with site/app configuration and layout, as needed


Physical Requirements:

  • Must be able to stand for extended periods of time
  • Must be able to lift, pull or push 25 lbs.
  • Must be able write for extended periods of time
  • Must be able to twist, bend or reach with no significant boundaries
  • This position may be exposed to a smoke-filled environment


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
About Us
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!

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Location

Partnered with a panoramic view of downtown Manhattan, Caesars' Hybrid office is located in the heart of Jersey City's Business District.

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