Director, People Analytics and Tools

| Greater NYC Area
About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.

About the Role

As the Director, People Analytics and Tools you will be responsible for the analysis of data gathered from HR systems and other data sources to gain actionable insights and to support data-driven decision-making.

As Riskified continues its unprecedented growth, the company seeks to further establish its data and advanced analytics foundation and capabilities. Riskified is seeking an analytical and strategic thinker to lead our people analytics and insights. An important focus of the team is to effectively and efficiently deliver technology solutions, project management, reporting and analytics to the organization, working closely with key business partners across the firm. 

You will serve as a data-driven practitioner to identify critical people issues, understand and enhance our people processes, and drive improvements across the business based on performance.

This role will report to our VP of Global HR, and will hire and lead a team.

What You'll Be Doing
  • Use statistical analysis techniques and predictive modeling to solve complex business problems and "tell the story" about talent/people
  • Provide in-depth insights and data driven solutions across people-oriented disciplines, including organizational design, recruiting, performance management, learning & development, employee engagement and experience, etc.
  • Design and develop dashboards, reports, presentations and visual aids to support HRMetrics internally
  • Lead the development of multi-year workforce forecasts and plans (demand analysis based on business drivers, granular supply and skill gaps analysis) to guide senior management’s customized human resource strategies 
  • Work with business stakeholders to share findings and explain advanced analyses in a way that makes sense to audiences with varying levels of familiarity with statistics and data analysis
  • Communicating findings to senior management via formal presentations, standard management reporting artifacts on periodic/quarterly/annual basis.
  • Oversight of the HR tools used to hold people related data. Manage the RFP and rollout of new tools and systems including delivery of standard operating procedures, workflow diagrams, training materials and post-launch support resources
  • Collaborate with Business Intelligence to publish a network-wide HR dashboard that will serve as a single point of entry for easy visual access to all workforce data by different segments and use cases.
  • Leveraging tools, such as Tableau and Excel to drive efficient insights
Qualifications
  • Degree in Accounting, Finance, Economics, Statistics, Business, I/O Psychology, or related field.
  • 7+ years of total work experience with at least 4+ years of experience working with People and Business data, connecting the dots and generating meaningful insights for decision making
  • Previous experience in consulting is preferred, but not a necessity
  • Expert knowledge in the business insights space, developing analytics and dashboards to improve decision-making across the company, including expertise in Excel, Tableau, with extensive data visualizations and storytelling experience
  • Experience working with HR/organizational people data (e.g. headcount, turnover, recruiting metrics, and other people analytics)
  • Experience advising executive level stakeholders within a complex, fast-paced, matrixed environment
  • Self-directed, collaborative, highly detail-oriented and motivated; demonstrate a high level of accountability, leadership, decisiveness and capable of prioritizing and executing on multiple priorities
  • Communicate effectively and adjust communication to audience level
  • Experience implementing HRIS or other large scale platform
Life at Riskified

We are a fast-growing and dynamic startup with 400 team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more
In The News

Fortune Magazine: 25 Best Workplaces in New York

Great Place to Work: Riskified

Crain's: Best Places to Work in New York City

BuiltInNYC: How Riskified Has Carried its Brand Across Continents

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • .NETLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • AWSDatabases

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

How do you collaborate with other teams in the company?

As an Integrations Engineer, I sit with multiple stakeholders - the Customer, Sales, Product, Data Integrity, & Go-Live, to name a few. Whether a merchant has a new problem for us to solve or we're launching a new product, we maintain close contact to ensure we're on the same page, & deliver the best product & experience to our customers.

Jonathan

Integrations Engineer

How has your career grown since starting at the company?

I've been given the opportunity to work on increasingly larger deals that continue to stretch me in new ways. I've been able to work directly with the executive team and contribute meaningfully to the business. I feel valued and challenged on a daily basis and look forward to continuing to grow my career with the company.

Merrin

Account Executive

How do you make yourself accessible to the rest of the team?

I have weekly 1:1s with my team & quarterly 1:1s with all employees and they know they can come to me at any time. Making myself accessible to my team & the rest of the company is extremely important in my role and will always be one of my top priorities. It is important for employees to know they have someone they can trust & go to for anything.

Lorrie

Director, People Operations

What’s the vibe like in the office?

The vibe at Riskified is equal parts hustle and fun. Everyone is highly supportive and collaborative, which builds a genuine sense of unity in the office while making it very encouraging for everyone to excel in their positions.

Add in the amazing NYC views, adorable office dogs, and a well curated kitchen and you truly feel grateful to be here.

Arun

Director of Integrations

What are Riskified Perks + Benefits

Riskified Benefits Overview

Healthcare - Full medical, dental, and vision insurance from your first day
Stock - Stock options for all employees
Financial Benefits - 401(k) + matching with immediate vesting, commuter benefits
Professional Development - Customized training courses, company-wide learning, volunteering opportunities
Snacks and More - Fully stocked kitchen with healthy snacks, catered lunch, lunch stipend, weekly happy hours
Celebrations and Activities - Overnight getaways, team events, birthday breakfast, yoga, pilates, soccer, basketball, and more

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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