Director of Performance Analytics

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Fluent is a leading data-driven performance marketing company with an expertise in delivering measurable results. We interact with 1MM US consumers daily across our owned and operated websites. Our team uses the insights gathered from these interactions to drive growth for our partners. Through engaging digital experiences, Fluent creates meaningful and lasting connections between brands and consumers.

Fluent is looking for an experienced Director of Performance Analytics with a strong passion for leading Analytics teams and projects that assess and deliver actionable insights focused on driving business performance. As the Director of Performance Analytics, you will use your leadership skills, technology insight, business acumen and creativity to lead a team that builds data pipelines and tools to automate reporting and generate insight. You will use a data driven approach to sharpen decision making and drive understanding of our fast-growing business. In this role, you will oversee the development of scalable solutions that will help make data relevant to Fluent’s Performance Marketing Group on current and historical performance and visualizing the key opportunities for growth. Using your technical skills, you will build tools to automate reporting and dashboard updates so that Team Leads across Fluent’s different business lines can see quickly and accurately how their businesses are performing.

Responsibilities:

  • Lead a team of analysts in delivering strategic and tactical analytics projects, solutions and actionable insights
  • Manage the analytics project lifecycle including:
    • Defining projectdeliverables based on requirements gathering and ideation sessions
    • Defining testing requirements and KPIs necessary to conclude on the success of a project
    • Coordinating project tasks anddeliverables within a cross functional team environment
    • Coordinating data retrieval and data aggregation from multiple sources
    • Mine and translate data into meaningful insights
    • Analyze, interpret and communicate the results of experiments to Analytics and Business leadership teams
    • Audit analysis produced by you and your team for accuracy
    • Monitoring the project timeline and providing updates on the project progress and deliverables to senior leadership
    • Presenting findings to the business owners and senior leadership in a digestible and actionable format that will drive change and new initiatives across the company
    • Rationalize and prioritize projects by assessing the financial impact and actionable insights of the project
    • Provide insights to business stakeholders through analysis of revenue, sales conversion and yield data to drive greater efficiency and effectiveness of our business operations
  • Socialize analytic capabilities and various analysis results throughout the organization
  • Lead the development and implementation of dynamic reporting tools (for example, dashboards, scorecards) to support the strategic goals of Performance Marketing Group
  • Develop strategies, best practices, process improvements, analytical frameworks, share expertise with others, mentor and continually strive to improve overall contributions to the department

Requirements

  • A rigorous yet creative analytic approach that enables superior business outcomes
  • Strong background in statistical concepts including regression analysis, factoring, clustering, decision trees and A/B testing
  • Experience with various data types (e.g. Relational, unstructured, Hierarchical, etc)

    Benefits

    At Fluent, we are proud of our high-performing team and highly-engaged culture. Our corporate headquarters are situated in the heart of Lower Manhattan and boast stellar views of the Hudson River, along with an in-house barista, game room, and fully-stocked refrigerators. We treat our employees to catered breakfast and lunch weekly and are known to host some of the best events – from our summer Scavenger Hunt to annual Field Day.

    By supporting both personal and professional growth initiatives, we empower our team to learn, connect, innovate, and succeed. Fluent offers corporate She Runs It memberships and mentoring opportunities, as well as the chance to apply for a Fluent Dream Grant – a program designed to help our employees pursue their personal dreams and passions. Dedicated to serving our local communities, the Fluent team also participates in designated service days and monthly fundraising efforts.

    Ranked as a Crain’s Best Place to Work in NYC six years in a row, Fluent is proud to offer the following:

    • Competitive salary
    • Ample career and professional growth opportunities
    • Health, dental, and vision insurance
    • 401K with generous employer match
    • Open office space for team collaboration
    • The opportunity to work for a high-flying performance marketing company!

    Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

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    Technology we use

    • Product
    • Sales & Marketing
    • People Operations
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    Location

    300 Vesey Street 9th Floor, New York, NY

    An Insider's view of Fluent, Inc.

    What are some social events your company does?

    Fluent strives to create opportunities for our employees to connect. we are proud to host over 30 events a year for our team members! some team building activities include our annual scavenger hunt and field day, which are easily our two most popular get-togethers. everyone loves a little friendly competition!

    Evyn

    Senior Manager, Office & Culture

    How does the company support your career growth?

    "I’m proud to say that I’ve been with Fluent for over 6 years. Fluent empowers all employees to share thoughts, suggestions, or ideas to propel the team forward and provides us with resources to efficiently complete our core responsibilities. Moreover, the team stresses the importance of family and encourages a healthy work-life balance.

    Daniel

    Network Development Manager

    What are Fluent, Inc. Perks + Benefits

    Fluent, Inc. Benefits Overview

    We know that a well-balanced employee succeeds dually in their career and in life so we set our people up for success through the following core benefits:
    Health + Wellness
    Work-Life Balance
    Rewards + Retirement
    Growth + Development
    Camaraderie + Fun

    Culture
    Volunteer in local community
    We organize company-wide community service days, and regularly come together as a team to help those in need.
    Partners with nonprofits
    We’ve always been strong believers in paying it forward. Our people are generous, compassionate, and eager to make a real impact. We match employees' donations to causes they value and support.
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Employee resource groups
    Hybrid work model
    In-person all-hands meetings
    Our beautiful HQ in downtown NYC offers an amazing backdrop for weekly catered lunches, celebratory gatherings, and quarterly all-hands meetings.
    Employee awards
    Flexible work schedule
    We encourage our people to take the time they need for themselves and their loved ones so they can equally support the demands of their personal lives while maintaining high levels of performance.
    Remote work program
    Diversity
    Mandated unconscious bias training
    Diversity employee resource groups
    Our dedicated Diversity, Equity, and Inclusion (DEI) team creates opportunities for connection, education, and service that drive reflection, empathy, and positive change at Fluent.
    Hiring practices that promote diversity
    We constantly strive to make Fluent a more inclusive and compassionate place to work, offering training and pointers for interviewing with non-bias.
    Diversity recruitment program
    A diverse workforce begins with recruitment. Our people team consciously brings forward candidates through unique channels to ensure a pool of diverse candidates.
    Health Insurance + Wellness
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Pet insurance
    Wellness programs
    Mental health benefits
    Transgender health care benefits
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave
    Childcare benefits
    Generous parental leave
    Family medical leave
    Fertility benefits
    Vacation + Time Off
    Unlimited vacation policy
    Paid volunteer time
    Paid holidays
    Paid sick days
    Flexible time off
    Bereavement leave benefits
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Our kitchen is always stocked with snacks, coffee, tea, and alcoholic beverages for that 5 o'clock moment.
    Some meals provided
    With a hybrid work model, our office caters lunch twice a week, Tuesday + Thursday when people are in our HQ.
    Company-sponsored happy hours
    Mother's room
    Professional Development
    Job training & conferences
    Through management approval, staff can attend industry conferences to keep themselves abreast of changes in their field or the industry.
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    We offer a mentorship program once a year to allow staff to make progress on their skills, productivity, career path, or whatever else they may be looking to optimize.
    Online course subscriptions available
    Paid industry certifications

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