Health Analytics and Insights Lead
The role
Cityblock Health is a new type of healthcare company, operating out of Brooklyn and backed by Alphabet’s Sidewalk Labs, along with some of the top healthcare investors in the country.
Our mission is to radically improve the health of urban communities, one block at a time. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we bring the capability to deliver care in the home and neighborhood with our field-based teams.
In close collaboration with community-based organizations and leading commercial partners, we are reorganizing the health system to focus on what matters to our members. We deliver personalized primary care, behavioral health, and social services through a network of neighborhood hubs with deep community-based partnerships and world-class technology.
We partner with payers and at-risk providers, accepting capitated financial risk to care for their most vulnerable, high and rising risk members. Additionally, we invest in strategic partnerships with community-based and social services organizations, in some instances bringing them into the value equation through sub-capitation and performance-based compensation.
Over the next year we’ll grow quickly, including entering new markets, each with their own commercial relationships and field-based teams. This role will be a key contributor to the success of our business.
You will:
- Design our population risk stratification and identification approaches, including the incorporation of new non-traditional data sources and new analytic techniques that drive at identifying the most impactable members for each type of risk model.
- Identify specific cost, quality, foundational need fulfillment, satisfaction and engagement drivers, patterns and trends; and then partner with market leaders and performance improvement specialists who will implement changes to systematically impact these drivers either through process improvement or through our platform (Commons).
- Develop analytic methods and outputs that support the implementation of a high value network strategy.
- Partner with the Data team to design and deliver clinical, operational, financial dashboards and other management tools that yield important leading indicators and display the most effective data for driving change. Lead design sessions with clinical and operational users to prototype new data solutions and BI dashboards.
- Lead the development and implementation of a comprehensive evaluation strategy. Partner with the clinical and product teams to evaluate the impact of social and clinical interventions and to prioritize interventions to drive improvement. Analyze key care model customization between markets and evaluate how these differences impact outcomes.
- Proactively identify opportunities for care- and business-model improvement, following trends in the data and surfacing key insights.
- Develop and implement a measurement strategy for member engagement. Partner with the clinical and operational team to drive improvement in time to acquisition, differentiation of engagement channels and how different engagement strategies (SMS, directo, phone etc) drive outcomes.
- Participate actively in industry thought leadership by engaging in external speaking opportunities and supporting / publishing articles/ white papers on key Cityblock model of care topics, especially related to healthcare analytics.
You’d be a good fit if:
- You enjoy doing whatever it takes to execute on complex projects.
- You have 5+ years of experience in a highly operational data science or data analysis role, with significant depth in using clinical data (e.g., claims, authorizations, EMR data,).
- Experience in a high growth technology company.
- Experience leading or growing analytics teams.
- Experience working with clinical, data and product engineering teams.
- Bring expert critical thinking and problem solving skills to solve complex health, social and financial questions.
- Experience with HEDIS, HCCs, and other standard healthcare technical guidelines.
Nice to have:
- Master's Degree in Epidemiology, Mathematics, Statistics, Biostatistics, a related field, or work experience in a similar technical capacity .
- Exposure to data science tooling: Hadoop, Hive, Jupyter, Python, Looker, R, Redshift, SAS….
- Secific exposure to commercial optimization tools (CPLEX, Gurobi)
- Experience working with modern visualization libraries, especially Geo-based.
- Specific exposure to: NLP, event simulation and encounter modeling
You should include these in your application:
- A resume and/or LinkedIn profile.
- A 2-3 paragraph cover letter
Cityblock values diversity as a core tenet of the work we do and populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.