LeafLink
New York, NY

Operations Analyst, Payments at LeafLink

| Greater NYC Area
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About LeafLink 

LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we’re defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.

Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology.  LeafLink was named one of Inc. 5000’s ‘Top 5000 Fastest-Growing Private Companies’, one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!

The Role

LeafLink is seeking an Operations Associate to join our fast-growing team. In this role you will support the operations of LeafLink Financial, the financial services business line of LeafLink, which is setting the new standard for B2B finance in the industry. This role will allow you to work directly with the Head of Finance & Operations to build, implement and execute business operations objectives related to client onboarding, asset servicing, capital and liquidity planning, and reporting. This role is highly collaborative, requires strong organizational skills, attention to detail, and an understanding of all product offerings and platform features on LeafLink with a focus on our financial services solutions and systems. This role will require you to interface directly with our LeafLink Financial sales team, client experience, credit, data and product & engineering teams. You need to be a self-starter who is comfortable operating in a constantly changing environment, enjoys a very fast pace, and can manage multiple work streams to meet deadlines. 

Responsibilities
  • Perform routine daily operations for LeafLink Financial transactions with client Sellers and Retailers, including transaction identification, confirmation and processing 
  • Build new processes and enhance existing processes by working with Financial Operations team to automate and scale LeafLink Financial servicing operations 
  • Build strong working relationships with LeafLink Financial business partners and servicers 
  • Support Head of Finance & Operations by taking primary responsibility for overall maintenance, reconciliation, and reporting of LeafLink Financial source data
  • Prepare monthly reconciliations 
  • Monitor, measure and report on LeafLink Financial key objectives and results 
  • Perform transaction research and report on key objectives and transactions
  • Write and maintain standard operating procedures for the Operations function 
  • Provide information to management by assembling and summarizing data, preparing reports and presentations of findings and results 
  • Understand the LeafLink product offerings, market trends and competition within the industry to build, execute and optimize operational processes
Qualifications
  • 2+ years of experience in an accounting, finance, or operations role working with middle market or enterprise level companies 
  • 2+ years working within the financial services industry. Experience working in the FinTech industry is a plus 
  • Must have strong analytical skills (quantitative and qualitative) 
  • Experienced in financial modeling, business analysis, FP&A, and analytics in a corporate HQ environment 
  • Advanced Google Suite and Microsoft Office skills, particularly Google Sheets/MS Excel 
  • Ability to switch between complex and routine tasks when necessary 
  • Must demonstrate the ability to understand and articulate various financial products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services 
  • Bachelor’s degree in Finance or Accounting preferred, CFA or CPA a plus 
  • Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges 
  • You are self-motivated and passionate about FinTech and/or Cannabis with a strong drive for continuous learning 
  • You are relentlessly self-improving and accountable for your own performance 
  • You work well independently as well as with other members of the team, both in person and remotely, with an ability to conduct research, data analysis and solve challenging problems 
  • You have excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people 
  • You are responsible for multiple work streams and have knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks 
  • You have excellent verbal and written communication skills and deliver timely, thoughtful updates to management with a well-reasoned point of view 
Benefits
  • Flexible PTO to give our employees a little extra R&R when they need it  
  • Competitive compensation and 401k 
  • Comprehensive health coverage (medical, dental, vision) 
  • Commuter Benefits through a Flexible Spending Account
  • A robust stock option plan to give our employees a direct stake in LeafLink’s success

LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here.

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Where we are

In the heart of the Financial District, we're accessible to most subway lines, the path train, and ferries, with almost too many lunch options!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • VueLibraries
    • DjangoLibraries
    • DjangoFrameworks
    • VueFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • LeafLink CRMCRM
    • MailChimpEmail
    • Google InboxEmail
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What are LeafLink Perks + Benefits

LeafLink Benefits Overview

LeafLink provides:

- Flexible PTO to give our employees a little extra R&R
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink’s success
- Wellness perks that include free Citibike memberships and 12-months free of TalkSpace.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Leaflink offers voluntary long-term and short-term disability plans.
Dental Benefits
LeafLink's dental plan has no deductible and covers 100% of preventative services, including X-rays, and has a $5 co-pay.
Vision Benefits
Our vision plan covers annual eye exams and lenses after a $20 copay. Frames and contact lenses are covered up to $100 annually.
Health Insurance Benefits
Leaflink offers a range of Aetna plans that cover both in network and out of network providers, and have copays as low as $20. We also have complimentary enrollment in One Medical and Teladoc.
Life Insurance
Our voluntary Life Insurance plans offer our employees financial stability and security.
Wellness Programs
LeafLink offers discounted Gym memberships to its full time employees.
Mental Health Benefits
Free 12-month Talkspace membership
Retirement & Stock Options Benefits
401(K)
LeafLink's 401k plan offers a broad range of available funds, including Vanguard, Fidelity, and American Funds.
Company Equity
LeafLink offers stock options through our Stock Option Plan.
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Leaflink's Flexible PTO policy allows our team to execute ferociously, with the knowledge that they will be able to rest and recharge when they need to.
Generous PTO
Paid Volunteer Time
Paid Holidays
Leaflink offers 11 days per year for Major Holiday observance.
Paid Sick Days
Perks & Discounts
Casual Dress
LeafLink's casual dress policy allows our employees to work however they feel most comfortable, whether that be in tie-die t-shirts and shorts or jeans and a sweatshirt.
Commuter Benefits
LeafLink offers pre-tax commuter benefits to all full time employees.
Company Outings
LeafLink has quarterly team outings, an annual holiday party, and an annual incentive trip.
Stocked Kitchen
LeafLink offers unlimited snacks, tea and coffee.
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
LeafLink has a generous annual budget for attending industry conferences and events.
Lunch and learns
Promote from within

An Insider's view of LeafLink

How do you collaborate with other teams in the company?

On a large scale, the LeafLink team collaborates during “Huddle Booze Report” (HBR), a biweekly meeting where team leaders present on company KPIs, accomplishments, and challenges (with some beers). Every member of the team is welcome to comment or ask questions, bringing forth their thoughts and ideas.

Claire

Director of Operations, Marketplace

How has your career grown since starting at the company?

As cliche as it may sound, one of my favorite things at LeafLink is that no day is ever the same. I’m excited to go into the office every single day to see what the day brings. At LeafLink, EVERYONE has a voice. In addition to the breakout success our service saw in California, my life also drastically changed. I saw my earnings increase over 300%

Josh

Account Executive, LA Manager

How do you make yourself accessible to the rest of the team?

As co-founder and CTO it’s important for me to maintain official communication channels with teams and individuals. We have various meetings that bring leadership together with teams which include sprint demos, retrospects, daily standups and one on one meetings. Open communication supports alignment and productivity something we are all about here

Zach

Co-Founder and CTO
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