Senior Director, Business Intelligence at CLEAR (Greater NYC Area, NY)

| Greater NYC Area
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Reporting to the SVP of Finance, this role will oversee the Business Intelligence team that owns data reporting, develops analytics and measurement tools, and drives initiatives that help optimize revenue across multiple business segments. You’ll help prepare external reporting including our publicly reported KPIs and Board of Directors materials. Your team will work closely with FP&A to oversee CLEAR Plus revenue budgeting and forecasting, including our member retention model. You’ll have the opportunity to work closely with senior leadership across the organization to develop new revenue driving initiatives, define KPIs, and build reporting to measure impact. This role will have direct and regular contact with the CEO and CFO.

What You Will Do:

  • Develop metrics to measure performance of the business across marketing, pricing strategies, promotions, user experience and new product launches
  • Oversee CLEAR Plus revenue reporting and analytics; Budget, Forecast and Long Range Plan 
  • Work closely with marketing and partnership teams to evaluate revenue implications of new opportunities/campaigns and provide ongoing support on revenue share reporting and analysis
  • Work closely with Data Engineering team to ensure integrity and quality of data flowing into our BI tool (Looker)
  • Drive ad hoc analysis independently and execute ad hoc requests from management

Who You Are:

  • A minimum of 10+ years’ experience in an analytical finance role;  Subscription experience is preferred
  • Demonstrated leadership skills with experience leading a team of BI/Analytics professionals
  • Strong communication skills with the ability to synthesize data and complex information, and present succinctly to executives and stakeholders at all levels.
  • Proficient in BI tools, such as Looker 
  • Proficient in Microsoft Excel and Powerpoint
  • Bachelor’ degree level or equivalent experience in a quantitative field
  • Business strategy experience a plus
  • Comfortable interfacing with public company senior leadership and Board of Directors
  • Ability to navigate through ambiguity, collaborate effectively, and build consensus in a highly matrixed environment
  • Strong analytical skills with ability to drive analysis independently with little guidance

How You'll Be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $200,000-250,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 13+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

#LI-Hybrid

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What’s the vibe like in the office?

One of my favorite things about CLEAR is how passionate and excited everyone here is about what we are building. You can really feel that in every conversation - you are empowered to put your ideas on the table and take ownership of the work you are doing. In a hybrid model it's even more important to share those values with other team members.

Emily

Senior Technical Recruiter

What projects are you most excited about?

Recently, I was working with our training team to create a leadership development program for our operations organization. We’re developing all of the courses in-house and it’s given me exposure to virtually every single team in the company. I’ve used these lessons to amp up my communication strategy for other projects.

Clory

Senior Director, Member Experience

What are some things you learned at the company?

In previous roles, I hadn’t had quite as much autonomy as I do at CLEAR. When starting here I didn’t realize I was empowered to make high-level suggestions, do proof of concepts, and present possible technology changes to the organization. It was great to get a nudge from my team and manager to be more open about my ideas to them and other teams.

Kyle Olson

Software Engineer

How does the company support your career growth?

CLEAR is in an exciting transition from a small company to a large company with more focus on process and scalability. These are good problems to have and they leave so much room for employees to step up and grow into a desired role. It’s great to have an idea and be given the opportunity and support to lead something from a simple idea to a POC.

Aaron

Senior Software Engineer

What are CLEAR Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Through our partnerships with Care.com and OneMedical, we offer various benefits relating to child care.
Remote Work Program
All CLEAR HQ's work in a hybrid model. Employees can work remotely up to 3 days/week (with at least 2 days in office.)
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
We provide daily, catered breakfast and lunch for those who are in office!
Stocked Kitchen
Some Meals Provided
We offer catered breakfast and lunch for those in office at each of our HQ locations!
Happy Hours
Relocation Assistance
Professional Development Benefits
Promote from within
Online course subscriptions available

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