Senior Sales Operations Analyst - Americas

| Hybrid
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Are you passionate about data and driving revenue growth by generating insights for leadership teams? We are hiring a Senior Sales Operations Analyst to help us build a best-in-class Sales and Marketing engine at Smartly.io. 

You will be part of the Sales Operations team, currently reporting to the Global Head of Sales Operations and based in New York. This role offers the opportunity to work directly with cross-functional leadership on teams including Sales, Marketing, Services, Customer Success, and business intelligence applications. 

As a Senior Sales Operations Analyst - Americas at Smartly.io, you will...

  • Act as the right-hand person to the East, West, and LATAM Sales VP’s on all aspects of the business, with an emphasis on sales analytics
  • Identify and report on KPI’s on a weekly basis for the Americas sales teams
  • Improve sales effectiveness by providing Americas Sales leadership with visibility into business performance across Smartly’s full suite of products and services
  • Present concepts and data effectively to senior cross-functional teams so those teams can make informed business decisions, including the Marketing, Services, and Customer Success teams
  • Build, iterate, and improve on reporting, metrics, and dashboards to keep all Americans Sales stakeholders informed about sales and business performance
  • Identify trends in the data and suggest actions to address them, including building profiles of the “best” Americas Smartly customers
  • Build and maintain dashboards and reporting in Salesforce, Tableau, and other BI tools
  • Continually develop new visualizations and analyses that move our understanding of Smartly’s business forward
  • Continually improve reporting efficiency by building standardized, consistent, repeatable and automated reports
  • Partner with Americas Sales to identify untapped areas of opportunity
  • Partner with Sales Enablement to identify trends that may indicate a need for training
  • Contribute to operational forecasting efforts in the Americas
  • Contribute to company-wide initiatives such as multi-platform pricing, vertical taxonomies, and tech integrations as needed
  • Work closely with internal customers to understand current and future reporting needs
  • Identify issues with data integrity as well as solutions to overcome them
  • Assist Sales and Finance leadership with annual planning, quota setting, territory assignments, and related reporting as needed 
  • Balance recurring analysis with the long-term strategic priorities of the business and ad hoc asks from senior stakeholders
  • Support general efforts to improve operational and financial effectiveness
  • Act like an owner, challenge your colleagues everyday on ways to provide more insight to drive our business forward and help our customers succeed

We're definitely looking for you, if you

  • Have 5+ years experience in a Sales Operations role at a Saas, ad tech, or mar tech company
  • Are proficient with Salesforce
  • Have advanced Excel skills
  • Have knowledge of SQL
  • Have knowledge of Tableau, InsightSquared, Clari or similar BI/data visualization tools
  • Are a self-starter with excellent analytical and problem-solving skills
  • Have the ability to build relationships at all levels 
  • Have superior verbal and written communication skills with all levels of management
  • Have the ability to take initiative, work with minimal daily direction, and prioritize time effectively to deliver in a timely manner
  • Bachelor’s degree

#LI-MD

Who we are

Powering beautifully effective ads - Smartly.io automates every step of social advertising to unlock greater performance and creativity.

We are a team of over 400 Smartlies, building a platform that automates creative production and ad buying at scale. We are #1 in social advertising, managing 2.5 billion euros in ad spend and serving more than 650 brands worldwide, including eBay, Uber and TechStyle. Our team has footholds in 17 cities around the world and represents 54 different nationalities.

We are growing fast and hiring for many interesting positions globally. Learn more at smartly.io/careers and smartly.io/culturehandbook.

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Reasonable accommodation for people with disabilities

Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • FlowLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WebflowCMS
    • HubspotCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

We put Smartlies' health first. While we have created more flexibility for Smartlies to choose where they work, we continue to follow all local health measures to ensure that our New York office remains open and safe for all who choose to come in.

An Insider's view of Smartly

What projects are you most excited about?

At Smartly.io we are most excited about continuing to work with our partners to solve challenges and better enable them to enhance their performance on paid social. Many brands we work with have been focusing more and more on creative so it's no surprise that Smartly has as well. I've seen our Creative solutions evolve so much in the last two years

Corinne

VP US East

What are some things you learned at the company?

Open communication is encouraged at all levels of Smartly.io, it's a big part of the culture. I enjoy the interesting challenges that come from working with customers, and having the autonomy to push your idea's forward and work on things you're interested in or want to add to your skillset.

Malachy

Customer Solutions Engineer

How do your team's ideas influence the company's direction?

We foster transparency, which allows our teams the freedom and responsibility to pursue our vision in a self-driven way. Everyone is trusted as an owner, we’re all responsible for thinking and acting in the long-term interest of the company. At Smartly.io, nothing is someone else’s problem — we’re all doers with an entrepreneurial attitude.

Kristo

CEO & Founder

What are Smartly Perks + Benefits

Smartly Benefits Overview

Smartly.io’s benefits are meant to ensure that employees stay healthy, well, and energized in different life situations. Smartly.io supports employees so that everyone can focus on learning and creating positive impact in their role.

Growth-minded colleagues. Competitive salaries & option plans. Full five weeks of paid vacation. Paid parental leave. Health coverage. Wellness benefit. Reimbursement flexibility. Opportunities to rotate to our offices across the globe. Get your own laptop + smartphone. Weekly lunches. Opportunities to attend industry events. Team stipends for activities while not in the office.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
5 Weeks Per Year
Paid volunteer time
Paid holidays
Paid sick days
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
One-time Benefit for New Hires
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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