Zocdoc is looking for an Analyst on the BI team to partner closely with product teams to help make better decisions that power our business. Working closely with Product Managers, you will guide product development with relevant insights based on analysis. You’ll  create data sets, design analysis, provide rigorous reporting and make recommendations based on this to help define our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a collaborative work ethic. 

What you’ll do:

• Providing actionable insights to help product managers understand trends, marketplace dynamics, and user behaviors

• Perform investigative analysis to make recommendations across stakeholders in the business

• Partner with product managers to define common user paths and actions, outline event tracking, and promote quality data collection

• Partner with Product on A/B testing strategy including design, execution, and analysis

• Translate broad questions into plans for research and discovery, perform proactive data exploration, and communicate the results in a compelling way

• Partner with the Product team to understand requirements and build dashboards that answer common questions; enhance existing dashboards to increase impact, improving user experience and adoption

• Become an expert in a specific product area, handle KPI reporting used to measure the health of the business and provide critical visibility of our data to Product Managers, Engineering and other business teams

• Explore data to find actionable insights and make product recommendations through funnels, cohort analyses, and long-term trend investigations

• Create all the technical implementations and documentation associated with the dashboards and strive for 100% accuracy

What’s required:

• BS degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, etc.

• 3+ years of work experience in process execution, business intelligence, dashboarding, reporting, or data analysis

• Understanding of A/B testing methodologies

• 2+ years of experience with Tableau, Looker or comparable data visualization tools

• 2+ years of experience with manipulating large datasets using SQL

• Love to get deep into the weeds with data and understand edge-cases and how to best represent them

• Experience building relationships with teammates, influencing decisions at a variety of levels and across multiple teams

• Guide impact by thoughtfully tackling open-ended problems