Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Transportation Associate to join our Global Logistics team. 

Want to help us transform the travel experience? The ideal candidate will have had experience in various modes of transportation, product receipt and reconciliation, data organization and reporting. You will report to the Senior Manager, Global Logistics based in our New York City office.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our employee resource groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What you’ll do:

• Coordinate inbound product at North American 3PL’s through maintenance of item master, ASN management appointment coordination and inbound product receipt and reconciliation 

• Create, monitor and maintain KPI reporting to monitor cost and service levels and identify areas of continuous improvement

• Track outbound parcel SLA compliance through Away’s parcel network identifying areas for opportunity and improvement

• Monitor parcel exceptions in coordination with our Customer Experience and parcel providers on behalf of our customers to ensure timely delivery and facilitate a positive customer experience when an exception occurs

• Manage ad hoc transportation requests to help maintain the day-to-day operations of the Global Logistics team

• Work with key internal and external partners to ensure we achieve the optimal balance of speed, cost, quality, service, and sustainability - all while ensuring an amazing experience for our customers. 

• Support the transportation team with Implement of transportation strategic projects in collaboration with supply chain partners, ensuring all programs meet rigorous standards for customer experience, financial performance and operational efficiency

Who you are:

• Minimum 3 years of experience in transportation or freight operations roles

• Have a sound understanding of over-the-road and parcel transportation principals or previous experience working in a logistics capacity

• Excellent project management and organizational skills

• Critical thinking and analytical skills

• Thrives in a very fast-paced environment that requires continual multi-tasking and prioritization

• Team player with a "no task is too small" attitude

• Passionate about transforming travel (but that’s a given!)

You’ll love working at Away because:

• We travel. We encourage you to take the time to recharge outside of the office. You’ll have four weeks of PTO to explore new places and access to Away products to ensure your travels are seamless. And once you’re here for three years, you’ll earn a sabbatical and a bonus to take a well-deserved trip.

• We’re not just employees. We’re people. We offer 401(k) match, insurance coverage (health, vision, and dental), tax savings plans for retirement, generous and inclusive parental leave, dependent care, commuter benefits, and reimbursements to incentivize you to work out.

• We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.

• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.

• And so much more…! You can bring your dog to work and we also organize ways to give back to our local communities. 

About Away:

Launched in 2016 by co-founders Steph Korey and Jen Rubio, Away is a global lifestyle brand with a mission to transform travel. By selling directly to customers both online and through retail stores, Away is able to eliminate retailer mark up and offer high quality, thoughtfully designed luggage and travel essentials without driving up the price. In just under four years, Away has already been twice named one of Fast Company’s “World’s Most Innovative Companies,” and one of TIME’s “50 Most Genius Companies”. To learn more, visit awaytravel.com.

EEO Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].