Database Administrator - Remote US

Responsibilities:

• Perform Database capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery operations.
• Act as a subject matter expert for data management and interact with internal and external teams to troubleshoot and provide best practices regarding database implementation and maintenance with our core product.
• Contributes and assists with efforts/ projects in the deployment, maintenance, and support of data systems for internal and external projects.
• Write and tune SQL queries and review schema designs for optimal performance.
• Implement and maintain DBMS and data maintenance pipelines/processes to optimize data operations.
• Plan and execute data migration plans for complex systems with large datasets.
• Proactively and regularly make recommendations for data system improvements.
• Collect, collate and present metrics on data systems to be used by internal and external parties.
• Engage with multiple teams across the business including but not limited to the Core Development team, Managed Services team, partners and customers to provide database management best practices and enhancements. 
• Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized. 
• Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.
• Comply with the privacy, security and confidentiality policies. 

Requirements:

• A post-secondary degree in computer science or a related field combined with five to ten years of experience in database administration, information technology, database architecture, or a related field.
• Extensive experience with Relational and Non-Relational database technologies (Oracle, MS SQL, PostgreSQL and MongoDB).
• Experience with Data Warehousing technologies such as Snowflake or Redshift is nice to have.
• Strong command of SQL and database server tools.
• Master database tuner, can interpret and explain plans in multiple servers and understand the query optimizations required to improve them.
• Advanced knowledge of database security and performance monitoring standards.
• Understanding of relational modeling and strong mathematical and statistical knowledge. Experience with a few programming languages and the ability to troubleshoot connection strings and pools.
• Minimum 3 years of experience with a Cloud Database Service (e.g. AWS RDS, Azure PostgreSQL).Minimum 2 years experience with PostgreSQL maintenance tasks (Backup and Restore. Multi-region replication etc.). 
• Experience with cloud services (AWS, Microsoft Azure, OCI) and queuing services (Kafka, Eventhubs, ActiveMQ).Working experience with Datalakes or BigData technologies is nice to have.
• Excellent written and verbal communication skills and attention to detail.

Additional Information

• Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support — not replace — fair and equitable hiring practices.
• This position is a replacement role, created to support Smile’s continued growth and commitment to operational excellence.