Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.  We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

Within MSK’s ​Digital Informatics and Technology Solutions (DigITs) division, we’re excited to recruit ​a passionate, pragmatic design leader ​to​ advance our transformation and help define ​the​ creative direction, development, and evolution of our first multi-channel, cross-platform Design System. 

As Lead Product Designer of Design Systems, you will be responsible for the design build-out of DigIT’s design system, a collection of reusable components guided by clear standards that can be assembled to design and build both internal and external applications and experiences. This critical role will partner with DigIT’s design leadership, and MSK’s marketing and communications team, leveraging our recent brand redesign done by Lippincott. You and your team will host workshops, aggregate principles, survey user needs, audit existing products, define a visual language, reconcile interaction models, and deliver on an ever-evolving network of guidelines, reusable code, and repeatable design assets. 

This position is apart of MSK's reactivation phase and requires on site availability Wed/Thurs. 

You will 

• Provide strategic impact to the institution by elevating user experiences, and delivering uniform, on-brand experiences at scale, over time 
• Communicate the value of design to diverse audiences, pulling in partners when needed to critically frame and scope design problems  
• Audit the needs of our diverse product portfolio and define a product plan that unities each platform with a single identity 
• Lead interdisciplinary workshops to mine for insights, expand ideas, establish alignment, and convert outcomes into action plans 
• Systematically convert design principles into an evolved visual language, and a refined suite of repeatable components, which can be quickly and easily adopted by the wider organization 

• Apply a broad range of techniques, including sketching, prototyping, interaction modeling, journey mapping, and user testing to explore, convey, and validate opportunities and solutions 
• Relentlessly evangelize ​best​ ​practices and proven paradigms ​with​in​ ​the​ ​interactive​ ​space, and define usage guidelines accordingly 
• Evolve​ the product​ ​strategy​ overtime ​based​ ​on​ feedback, ​group critique, ​research, ​data​, ​and​ ​industry​ ​trends 
• Create a governance model that ensures UX principles and functional consistency is upheld  
• Illustrate how uniform motion and data visualization enhances the UX and empowers and delights end-users 

• Create an action plan for achieving system-wide ADA and WCAG compliance 
• Unite with the larger design and development communities and leadership to evolve processes and frameworks to meet growing needs  
• Evaluate team interventions, regularly measuring value, and prioritizing initiatives according to business and user needs 
• Work within the scaled agile framework to manage the input and output of the Design System  
• Work with the Design Thinking team to build out quarterly roadmaps, balancing team capacity with product needs 

• Advocate for hiring and staffing needs, helping to grow the team when needed, sourcing and interviewing candidates, and onboarding new team members 

You have 

• 10+ years of experience building and implementing sustainable digital products that users love​​ – with at least 4+ years leading large-scale Design System implementation 
• An online​ ​portfolio​ ​that ​demonstrates​ ​your​ ​work​ ​and​ ​process in building out Design Systems 

• A mastery of UX and UI design fundamentals across digital platforms and a deep understanding of the importance of applying qualitative and quantitative methodologies to inform and validate decisions 
• Acute understanding that everything counts, including operational rigor, relationship management, workflow excellence, and attention to detail 
• Ability to cultivate an environment of teamwork and cooperation  
• Experience connecting teams that come from both creative and technical backgrounds 
• Experience​ ​working​ ​in​ ​a​ ​scaled agile/scrum​​ ​process 

Benefits

Competitive compensation packages | Generous Vacation, Sick time + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | 12 Weeks Maternity/Paternity & Adoption Assistance | Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote Flexibility

#LI-POST!

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.