Who we are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

The job

Justworks is seeking a Product Design Manager to manage the Payments and Benefits team designers. In this role, you will partner with the design director, other managers, and the design team to help Justworks grow through learning, empathy, and co-creation. Expand the product design team in size and impact while maintaining close-knit connections. Mentor and coach designers to uphold quality, operationalize processes, and nurture skillset growth. And, have a good time along the way. 

What you'll do 

• Report to the Director of Product Design and partner with product management, engineering, and product marketing to create a cross-functional and collaborative development process specific to your domains.
• Conduct a listening tour within ProdEng (product and engineering) and other departments to build relationships and your mental model of Justworks.
• Bootcamp on Payments and Benefits teams as a product designer to gain empathy and increase domain knowledge.
• Partner with design leadership and the team to continuously improve design meetings and processes to account for the doubling design team.
• Partner with ProdEng leadership, Payments teams, and Benefits teams to evolve the teams. Hire product designers and strengthen team-relationships to support team growth.
• Mature our user research practice, foster data-informed decision making, and uphold product quality within ProdEng.
• Test programs with the close-knit design team to maintain career growth, transparency, and collaboration.
• Increase awareness of the design team inside and outside of Justworks.
• Foster collaboration between brand design and product design to create a cohesive experience.

Who you are

• 2+ years of design management experience
• 5+ years of designing web applications
• Have a portfolio of past work showing process, a human-centered approach, and the outcomes
• Have a proven track record of building out a high performing team of designers
• Authentic mentor and coach who gives and receive candid feedback to support learning and growth
• Experienced in providing design direction and upholding quality through UX and visual design guidance
• A strong advocate for the customer, the design team, and the designer’s way of problem-solving
• Ability to build relationships through strong communication skills (listening, transparency, empathy, and openness)
• Biased towards partnering with others to co-create, align, and realize shared vision
• Adaptable to complex domains and ambiguous situations by asking the right questions and managing priorities to build a shared context for the team.
• Have a growth mindset. Self-aware of strength and areas of development. 
• Willing to experiment and iterate on design operations

• Quietly awesome, humble, thoughtful, and genuinely care about the quality of what ships to our customers.

Bonus Points

• Can write HTML, CSS, and Javascript
• Experienced in user research methods
• Experienced in SaaS products

Visa sponsorship for this role is currently not available.

Diversity at Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.