Manager, Product Design

| Greater NYC Area
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Who we are 

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, Diversity + Inclusion and wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. 

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-informed and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

The job

Justworks is seeking a Product Design Manager to manage the Payments and Benefits team designers. In this role, you will partner with the design director, other managers, and the design team to help Justworks grow through learning, empathy, and co-creation. Expand the product design team in size and impact while maintaining close-knit connections. Mentor and coach designers to uphold quality, operationalize processes, and nurture skillset growth. And, have a good time along the way. 

What you'll do 
  • Report to the Director of Product Design and partner with product management, engineering, and product marketing to create a cross-functional and collaborative development process specific to your domains.
  • Conduct a listening tour within ProdEng (product and engineering) and other departments to build relationships and your mental model of Justworks.
  • Bootcamp on Payments and Benefits teams as a product designer to gain empathy and increase domain knowledge.
  • Partner with design leadership and the team to continuously improve design meetings and processes to account for the doubling design team.
  • Partner with ProdEng leadership, Payments teams, and Benefits teams to evolve the teams. Hire product designers and strengthen team-relationships to support team growth.
  • Mature our user research practice, foster data-informed decision making, and uphold product quality within ProdEng.
  • Test programs with the close-knit design team to maintain career growth, transparency, and collaboration.
  • Increase awareness of the design team inside and outside of Justworks.
  • Foster collaboration between brand design and product design to create a cohesive experience.
Who you are
  • 2+ years of design management experience
  • 5+ years of designing web applications
  • Have a portfolio of past work showing process, a human-centered approach, and the outcomes
  • Have a proven track record of building out a high performing team of designers
  • Authentic mentor and coach who gives and receive candid feedback to support learning and growth
  • Experienced in providing design direction and upholding quality through UX and visual design guidance
  • A strong advocate for the customer, the design team, and the designer’s way of problem-solving
  • Ability to build relationships through strong communication skills (listening, transparency, empathy, and openness)
  • Biased towards partnering with others to co-create, align, and realize shared vision
  • Adaptable to complex domains and ambiguous situations by asking the right questions and managing priorities to build a shared context for the team.
  • Have a growth mindset. Self-aware of strength and areas of development. 
  • Willing to experiment and iterate on design operations
  • Quietly awesome, humble, thoughtful, and genuinely care about the quality of what ships to our customers.
Bonus Points
  • Can write HTML, CSS, and Javascript
  • Experienced in user research methods
  • Experienced in SaaS products

Visa sponsorship for this role is currently not available.

Diversity at Justworks

Justworks’ vision is for all identities, backgrounds and expressions to be represented in the workplace. We're building the foundation for long-term success and intend to cultivate a safe, collaborative and inclusive space and company culture.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases


All positions are based at Justworks’ headquarters in the historic Starrett Lehigh building, which overlooks the Hudson River at 601 West 26th Street,

What are Justworks Perks + Benefits

Justworks Benefits Overview

People are our most prized asset. We do hard work, and we’ll always work hard to take care of you.

Volunteer in local community
Whether it's through Justworks-sponsored initiatives or in pursuit of a cause that matters to you, get paid while you're giving back. All Justworks’ employees get up to five fully-paid volunteer day
Partners with Nonprofits
Through Partnerworks, our team provides learning and development, recruitment, and networking opportunities to groups that are typically underrepresented in our industry.
Friends outside of work
Get to know your colleagues and make new friends during outings to local NYC events, our annual summer camp retreat, and monthly random lunches.
Eat lunch together
Monthly random lunches help us all take some time out to meet people from across the company.
Dedicated Diversity/Inclusion Staff
Justworks’ dedicated program manager for Diversity and Inclusion (D+I) oversees the company’s formal practices and policies.
Diversity manifesto
At Justworks, we believe it takes diversity of identity, culture, and life experience to create a world in which starting, running, and joining a growing business is an accessible option for all.
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Justworks employees can contribute up to $2,500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer weekly onsite yoga and meditation classes.
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning

Additional Perks + Benefits

Enjoy access to top-notch medical, dental, and vision insurance with the options you need to feel secure and take care of yourself, your way. Justworks offers plans with 100% covered premiums for individuals and 90%+ covered premiums for families.

Taking care of yourself doesn't end with having good health insurance, especially when it comes to dealing with stress or issues in your life outside of work. Get free access to Talkspace, the leader in anonymous, accessible, and professional online therapy. Plus, with Health Advocate, you’ll have legal, financial, and medical bill resources at the ready.

We carefully vet the benefits and perks we offer in Justworks. That means you get access to all the same great options as our customers, plus everything that’s still in beta — all while helping to make our product even better.

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