Product Designer, Observability - Distributed US

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Databases are the beating heart of every business in the world. 

Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications!

About the Role

The Product Design team at Cockroach Labs is responsible for creating a scalable consumer-grade UX that makes data easy for all users of CockroachDB. We’re seeking a Product Designer to help shape the future of our Observability product area, specifically within the Cluster UI team. The mission of the Observability product area is to provide operators with a delightful experience around monitoring different parts of CockroachDB and troubleshooting their clusters' health. The Cluster UI team within the Observability product area designs, architects and builds observability feature UI components to answer those most pressing questions. 

You Will

  • You will manage design projects across the entire product design lifecycle, from proposing initial concepts to shipping high-quality features; contributing to all aspects of design, including research, testing, interaction design, and visual design. 
  • You will use data to find effective opportunities to improve existing Cockroach products.
  • You will collaborate with a small multi-disciplinary team that includes UX researchers, curriculum developers, tech writers, product managers, engineers, and business partners who share your passion for delivering great experiences for our users.
  • You will help maintain and iterate on our design system with other product designers, and advocate for scalable design solutions with frontend engineers.

The Expectations

In your first 30 days, you’ll meet with your Product Design mentor, who will provide the tools, guidance, support, and feedback you need to thrive as you become more embedded into our culture. Additionally, you'll go through our Cockroach University training program and spend time getting familiar with the specific developer and industry problems our team is solving. You'll learn how to use the Cockroach Labs Design System and UX Research Hub. You'll review any in-flight projects and begin to tackle some smaller tasks in the design backlog. You'll begin building relationships with the other product designers, engineers, product managers, and members of the broader organization that you'll be working with day-to-day. You and the Head of Product Design will have the first of many long-term career planning conversations to understand your goals and how Cockroach Labs can best help you achieve them.

After 60 days (if not sooner), you’ll be fully integrated into the team. You will own major design decisions for CockroachCloud, partnering closely with other product designers. You’ll ensure that our design values and iterative processes are clearly understood and built into every design decision made.

You Have

  • 2-4 years of experience designing enterprise and/or complex consumer applications
    Proven track record of success in building engaging products and can showcase your work.
    Leadership in an iterative design process that includes accepting and acting on feedback and constructive criticism
    Experience in ownership of projects and communicating timelines and executing independently.
    An understanding of web capabilities, including HTML, CSS, and Javascript
    Experience working with common design tools (Figma, Sketch, Zeplin)
    Experience using an established internal Design System.
    Ability to communicate and collaborate on cross-functional teams.
    Bonus: Experience designing for a database product

Our Team

The Product Design team currently consists of five product designers with a wide range of backgrounds and skill sets including UX research, service Design, illustration and of course, baking 🍪 . We're looking to expand our team to keep up with the business’s recent acceleration. Some key individuals you'll work with after joining are: 

Reporting to Jeremy Bloom - Head of Product Design

Jeremy Bloom heads up the Product Design team at Cockroach Labs. He is responsible for our design process, system, and strategy. Before Cockroach, Jeremy was a Principal Product Designer at Percolate, designing enterprise Saas experiences for Marketers. Prior to Percolate, Jeremy led the design for American Express iOS, Apple Watch, and Android applications at Kettle. When he’s not at work, Jeremy is probably reading a novel, getting in some exercise, or exploring the city with his wife and three-legged pup Carl. 

Key Partner - Anne Birzin - Senior Staff Product Designer

Anne Birzin is a Sr. Staff Product Designer at Cockroach Labs, working with the SQL Observability team to make it easy for developers to troubleshoot query performance when using CockroachDB. Previously, Anne was a Sr. Product Designer at Squarespace where she worked on designing Customer Relationship Management tools for business owners. Anne loves finding simple solutions to complex problems, learning new tools and technologies, drawing, exploring NYC bakeries, and watching/reading cartoons. 

Key Partner - Lakshmi Kannan - GM, CockroachCloud

Lakshmi is responsible for the overall roadmap for the CockroachCloud Platform product area, which covers the core experiences for setting up and scaling databases for CockroachCloud. User journeys in this area include onboarding, credit card payments, and moving clusters through their lifecycle (create, scale, upgrade, delete). Additionally, as GM, Lakshmi is also responsible for the go-to-market (GTM) of CockroachCloud, managing, and reporting on the P&L of our credit card business, and evaluating the economics of new offerings like free trials. Lakshmi joined Cockroach Labs in 2018 to help build our cloud offering. When not at work, Lakshmi enjoys trying out new recipes in the kitchen, and Crossfit workouts that keep her on her toes. 

Our Benefits

  • 100% health insurance option (for you and your dependents!)
  • Paid parental leave (with baby bucks)
  • Flex Fridays
  • Flexible time off & flexible hours
  • Learning and Development budget
  • Relocation support

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • TypeScriptLanguages
    • SCSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • gRPCFrameworks
    • JestFrameworks
    • KubernetesFrameworks
    • OAuthFrameworks
    • React Testing LibraryFrameworks
    • CockroachDBDatabases
    • PebbleDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • InVisionDesign
    • AirtableManagement
    • NetlifyCMS
    • Chorus.AICRM
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • AnaplanCRM
    • DemandbaseCRM
    • ClariCRM
    • PostBeyondEmail
    • MarketoLead Gen
    • BizibleLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Google MeetCollaboration
    • CultureAMPCollaboration
    • PaveCollaboration
    • BambooHRCollaboration
    • JIRAProject Management
    • LookerProject Management

Location

Our HQ is centrally located on the border of Chelsea, Manhattan's vibrant arts neighborhood, and the trendy Flatiron District. Known for a rich and diverse dining scene, there are no shortages of cafes and eclectic lunch, dinner, and happy hour options to explore in this area.

An Insider's view of Cockroach Labs

How do you empower your team to be more creative?

We empower our teams to be more creative with two core values: autonomy and a commitment to excellence. We surround teams with examples of excellence, high standards, and critical information to spark ideas and then empower them with the autonomy to act.

Isaac Wong

VP, Engineering

What unique initiatives do you have that encourage innovation?

Lasse

Member of Technical Staff

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Well-being for All: We partner with Spring Health (12 pre-paid sessions per year), LiveHealth Online, and an Employee Assistance Program to provide free counseling and mental health support on our team.

Flexible Time Off: Take time off when you need it and disconnect when you're not at work. Arrange your calendar in the way that makes the most sense for your unique personal and professional priorities.

Having Fun Together: In addition to sharing meals and snacks in the office and through online #donut meetings, we dedicate company time to bond through activities and events that include trivia, karaoke, paint-alongs, games, cocktail crafting, cooking, fitness classes, and more.

Team Trips: These might be trips to the NYC HQ or to camp in the mountains. The connections made in these environments build friendships, inspire ideas, and deepen the ties which make working together fun and productive.

Learning is Good: We provide an annual stipend to support your learning and development. We also host free professional development workshops throughout the year.

Parental Leave & Family Planning: We offer 12 weeks of paid parental leave to all new parents after 30 days with us, individualized transition time and re-entry support with 10 transition days to use during the first month after returning from leave; plus $500 baby bucks.

Health, Retirement, & Other Perks: competitive health insurance coverage for you & your dependents; One Medical membership; XP Health smart vision platform benefits; gym discounts; gender-affirming care; life insurance; free Covid testing; employee discounts & perks through SmartSpend; commuter benefits; FSA; 401(k).

Culture
Volunteer in local community
CRL dedicates at least 2 days per year to volunteering and our ERGs organize volunteer events throughout the year. For each hired referral, we donate $2,500 to the referrer's charity of choice.
Partners with nonprofits
CRL has ongoing partnerships with orgs including Black Girls Code and Marcy Lab. Our marketing, events, and recruiting teams have long replaced swag gifts with charity-based campaigns.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Mandated unconscious bias training
CRL regularly conducts company-wide and departmental trainings on avoiding unconscious bias, anti-harassment, and fairness in hiring.
Mean gender pay gap below 10%
Diversity employee resource groups
CRL's CREWS groups aim to foster inclusivity and connection. POC@CRL, Women of CRL, Infinite Colors (neurodivergence), and Roacher Pride are currently active, and any Roacher can make a new one!
Hiring practices that promote diversity
CRL has built more equitable hiring practices with resume-less, exercise-based interviews and standardized rubrics across all interviews, along with regularly conducted unconscious bias training.
Health Insurance + Wellness
Flexible Spending Account (FSA)
CRL's employees have the opportunity to elect into an FSA which allows them to make pre-tax contributions to an account for medical expenses.
Disability insurance
U.S. employees are covered by Cockroach Labs's short- and long-term disability insurance.
Dental insurance
Cockroach Labs offers comprehensive dental coverage with preventative care coverage at no cost to employees.
Vision insurance
We cover 100% of the premium for vision insurance which covers up to $130 in frames or contact lenses per year and XP Health membership (includes 3 $180 benefit credits for eyewear or lenses).
Health insurance
Competitive Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for you, your spouse, partner, and/or dependents, along with One Medical and LiveHealth Online memberships.
Life insurance
Cockroach Labs offers competitive life insurance to our employees.
Pet insurance
Lower vet bills by up to 90% with a pet insurance policy.
Wellness programs
We offer a gym reimbursement program and contribute to CitiBike memberships.
Team workouts
Our Workplace Experience team organizes wellness events including summer yoga and outdoor retreats when conditions allow. Members of our #fitness channel meet daily for 15 min workouts.
Mental health benefits
Cockroach Labs partners with Spring Health to provide pre-paid therapy sessions to all employees in addition to an EAP and a LiveHealth Online membership.
Financial & Retirement
401(K)
Company equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Charitable contribution matching
Cockroach Labs matches employee referral bonuses with an equivalent donation to a 501(c)(3) organization of the employee's choice.
Child Care & Parental Leave
Childcare benefits
Dependent FSAs allow you to set aside pre-tax dollars for child care during the day or before/after school. Cockroach Labs also gift new parents $500 Baby Bucks to use on family essentials.
Generous parental leave
We offer 12 weeks of paid parental leave to all new parents after 30 days with us, individualized transition time and re-entry support with 10 transitions days to use during the first month back.
Family medical leave
Employees in need may qualify for a leave of absence to care for their own serious health condition or that of a spouse, child, or parent.
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Cockroach Labs regularly hosts Connect + Contribute Days, company-wide opportunities to volunteer or contribute to your community on company time.
Sabbatical
Employees with over five years of service who have significantly impacted the company's success are eligible for up to three months of sabbatical leave.
Paid holidays
Paid sick days
Cockroach Labs offers up to two weeks per year of sick leave in addition to flexible PTO.
Office Perks
Commuter benefits
Pre-tax Commuter Account & Citi Bike Membership Contributions.
Company-sponsored outings
Monthly Company Activities, Holiday Parties, & Bi-Annual Company Trips.
Free daily meals
CRL offices have fully stocked kitchens. In-office employees receive lunch stipends Mon-Thurs and order custom meals via a platform that donates a meal to alleviate food insecurity for each order.
Free snacks and drinks
All corporate offices have fully stocked kitchens with unlimited snacks and beverages. Visit the NYC HQ for cold brew on tap!
Company-sponsored happy hours
Cockroach Labs regularly hosts in-office and virtual happy hours. Our POC@CRL CREWS group hosts monthly "Wine Wednesday" Kickbacks.
Recreational clubs
Recreational Clubs at Cockroach Labs includes #fitness, ping pong, book club, and more!
Relocation assistance
Relocation assistance for you and your family to move to a corporate office location (as applicable).
Fitness stipend
Cockroach Labs offers a gym reimbursement program and CitiBike membership discounts. We also have a gym in our NYC HQ!
Onsite gym
Professional Development
Job training & conferences
Learning is Good resources including a yearly L&D stipend (up to $1500 per year).
Lunch and learns
Lunch & Learns are regularly hosted at Cockroach Labs.
Promote from within
Mentorship program
New Roachers are paired with a "Roachmate" to act as guides and buddies through onboarding. The Engineering department offers a formalized Mentorship Program.
Online course subscriptions available
Customized development tracks

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