Product Designer, Observability - Distributed US at Cockroach Labs

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Databases are the beating heart of every business in the world. 

Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications!

About the Role

The Product Design team at Cockroach Labs is responsible for creating a scalable consumer-grade UX that makes data easy for all users of CockroachDB. We’re seeking a Product Designer to help shape the future of our Observability product area, specifically within the Cluster UI team. The mission of the Observability product area is to provide operators with a delightful experience around monitoring different parts of CockroachDB and troubleshooting their clusters' health. The Cluster UI team within the Observability product area designs, architects and builds observability feature UI components to answer those most pressing questions. 

You Will
  • You will manage design projects across the entire product design lifecycle, from proposing initial concepts to shipping high-quality features; contributing to all aspects of design, including research, testing, interaction design, and visual design. 
  • You will use data to find effective opportunities to improve existing Cockroach products.
  • You will collaborate with a small multi-disciplinary team that includes UX researchers, curriculum developers, tech writers, product managers, engineers, and business partners who share your passion for delivering great experiences for our users.
  • You will help maintain and iterate on our design system with other product designers, and advocate for scalable design solutions with frontend engineers.
The Expectations

In your first 30 days, you’ll meet with your Product Design mentor, who will provide the tools, guidance, support, and feedback you need to thrive as you become more embedded into our culture. Additionally, you'll go through our Cockroach University training program and spend time getting familiar with the specific developer and industry problems our team is solving. You'll learn how to use the Cockroach Labs Design System and UX Research Hub. You'll review any in-flight projects and begin to tackle some smaller tasks in the design backlog. You'll begin building relationships with the other product designers, engineers, product managers, and members of the broader organization that you'll be working with day-to-day. You and the Head of Product Design will have the first of many long-term career planning conversations to understand your goals and how Cockroach Labs can best help you achieve them.

After 60 days (if not sooner), you’ll be fully integrated into the team. You will own major design decisions for CockroachCloud, partnering closely with other product designers. You’ll ensure that our design values and iterative processes are clearly understood and built into every design decision made.

You Have
  • 2-4 years of experience designing enterprise and/or complex consumer applications
    Proven track record of success in building engaging products and can showcase your work.
    Leadership in an iterative design process that includes accepting and acting on feedback and constructive criticism
    Experience in ownership of projects and communicating timelines and executing independently.
    An understanding of web capabilities, including HTML, CSS, and Javascript
    Experience working with common design tools (Figma, Sketch, Zeplin)
    Experience using an established internal Design System.
    Ability to communicate and collaborate on cross-functional teams.
    Bonus: Experience designing for a database product
Our Team

The Product Design team currently consists of five product designers with a wide range of backgrounds and skill sets including UX research, service Design, illustration and of course, baking 🍪 . We're looking to expand our team to keep up with the business’s recent acceleration. Some key individuals you'll work with after joining are: 

Reporting to Jeremy Bloom - Head of Product Design

Jeremy Bloom heads up the Product Design team at Cockroach Labs. He is responsible for our design process, system, and strategy. Before Cockroach, Jeremy was a Principal Product Designer at Percolate, designing enterprise Saas experiences for Marketers. Prior to Percolate, Jeremy led the design for American Express iOS, Apple Watch, and Android applications at Kettle. When he’s not at work, Jeremy is probably reading a novel, getting in some exercise, or exploring the city with his wife and three-legged pup Carl. 

Key Partner - Anne Birzin - Senior Staff Product Designer

Anne Birzin is a Sr. Staff Product Designer at Cockroach Labs, working with the SQL Observability team to make it easy for developers to troubleshoot query performance when using CockroachDB. Previously, Anne was a Sr. Product Designer at Squarespace where she worked on designing Customer Relationship Management tools for business owners. Anne loves finding simple solutions to complex problems, learning new tools and technologies, drawing, exploring NYC bakeries, and watching/reading cartoons. 

Key Partner - Lakshmi Kannan - GM, CockroachCloud

Lakshmi is responsible for the overall roadmap for the CockroachCloud Platform product area, which covers the core experiences for setting up and scaling databases for CockroachCloud. User journeys in this area include onboarding, credit card payments, and moving clusters through their lifecycle (create, scale, upgrade, delete). Additionally, as GM, Lakshmi is also responsible for the go-to-market (GTM) of CockroachCloud, managing, and reporting on the P&L of our credit card business, and evaluating the economics of new offerings like free trials. Lakshmi joined Cockroach Labs in 2018 to help build our cloud offering. When not at work, Lakshmi enjoys trying out new recipes in the kitchen, and Crossfit workouts that keep her on her toes. 

Our Benefits
  • 100% health insurance option (for you and your dependents!)
  • Paid parental leave (with baby bucks)
  • Flex Fridays
  • Flexible time off & flexible hours
  • Learning and Development budget
  • Relocation support

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected]

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • ReactLibraries
    • ReduxLibraries
    • CockroachDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • AirtableManagement

Location

53 W 23rd St , New York, NY 10010

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Flexible Working: You are free to arrange your work schedule to meet your individual circumstances.

Wellbeing for All: We partner with Spring Health and an Employee Assistance Program to provide free counseling and support mental health on our team.

Flex Fridays: Focus on what drives and motivates you outside of core work responsibilities. This is your day to self-manage and grow in whatever way you choose.

Having Fun Together: We dedicate company time to bond over everything from trivia and karaoke to paint-alongs and fitness classes (even online!)

Team Trips: Twice a year we voyage beyond Manhattan’s shores. These might be trips to the Caribbean or to the mountains. The connections made in these environments build friendships and deepen the ties which make working together fun and productive.

Flexible Time Off: We care about productivity, not face time. Take time off when you need it.

Learning is Good: We provide $2500 annually to support learning and development through workshops, conferences, and networking events.

Paid Parental Leave (with baby bucks): We offer 12 weeks of paid parental leave to all new parents after 30 days with us, individualized transition time and re-entry support, plus $500 in baby bucks.

Health & Retirement: 100% health insurance coverage for you & your dependents; One Medical membership; Gym discounts; free Citibike membership; FSA; 401(k).

Culture
Volunteer in local community
Cockroach Labs does at least two bi-annual team-wide volunteer days, partners with BUILD NYC, and for every referral that gest hired, we donate $2,500-$5,000 to the referrer's charity of choice.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Cockroach Labs' CREWS are groups to foster inclusivity and connection, including [email protected], Women of CRL, Infinite Colors (for neurodivergent people), and Roacher Pride. New Roachers can start one, too!
Hiring Practices that Promote Diversity
We've built a fairer hiring process including resume-blind, exercise-based interviews, implement rubrics across all of our hiring processes, and conduct regular unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
100% Company-sponsored Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for You, Your Spouse, Partner, and Dependents.
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Cockroach Labs partners with Spring Health to provide complementary therapy sessions to all employees.
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Child Care & Parental Leave Benefits
Generous Parental Leave
8-12 Weeks of Family Leave + $500 Baby Bucks
Flexible Work Schedule
Cockroach Work Week: In-office Monday thru Thursday, with the option to work remotely on Fridays. Core Office Hours: 10am-4pm (except Tuesday Team Meeting from 5:00pm-6:00pm)
Remote Work Program
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Pre-tax Commuter Account & Paid Citi Bike Membership
Company Outings
Monthly Company Activities & Bi-Annual Company Trips
Free Daily Meals
Lunch Monday thru Thursday & Team Dinners Every Other Tuesday
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Relocation Assistance for You and Your Family to Move to NYC
Fitness Subsidies
Home Office Stipend for Remote Employees
We provide each Roacher with a $1,000 budget to improve their work-from-home setup.
Professional Development Benefits
Job Training & Conferences
$1500 Learning & Development Stipend + $1500 for Associated Travel
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
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