Flatiron Health
Reimagining the infrastructure of cancer care.
Remote

Product Designer/Senior Product Designer, Practice Operational Workflows

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We're looking for a Product Designer to help us bend the cost curve in cancer care. You’ll work on practice workflows to help oncology practices transition to value-based care.  From designing new workflows to implementing usability enhancements, your work has the potential to improve patient outcomes and reduce the total cost of cancer care. Ultimately, your team will help cancer centers optimize clinical operations and reduce inefficiencies via technology and service solutions, so that they can continue delivering cost effective care to cancer patients. In addition, you’ll: 

  • Be involved in every stage of the design process, from discovery user research to product scoping to feature implementation
  • Observe and talk to doctors, nurses, c-level administrators and operations staff in order to consider and evaluate problems from multiple angles, identifying user needs
  • Generate hypotheses and help frame solutions through both quantitative and qualitative user research methods
  • Work within a cross-functional team to validate both low and hi-fidelity interaction design prototypes using feedback from internal and external stakeholders
  • Identify edge cases and display states to accurately show complex patient data
  • Communicate your ideas through design presentations and workshops to create alignment on proposed solutions and next steps before moving into feature development
  • Collaborate and partner with product managers, engineers, and clinical experts to shape quarterly roadmap work and objectives through strategic design input
  • Contribute to our shared design system, and shape the future of our tool alongside other designers

In this role, you will have the opportunity to work on products that are key to Flatiron’s strategic goals and where a great user experience is a core differentiator.  You will work closely with VBC experts, clinicians, care coordinators, practice administrators, data scientists, engineers, product managers, health informaticists, and of course other designers in a flexible environment, learn about the intricacies of the healthcare system, and deliver well-designed solutions that not only solve problems, but will change the way design is applied to healthcare products and processes.

Who You Are

You're a Product Designer with 3+ years of experience designing complex, multi-step workflows in an applied product, user experience or interaction design role. Successful designers typically possess a generalist skillset, and have the ability to concisely explain complex problems and projects to audiences of all backgrounds in both written and verbal form.

  • You have extensive knowledge of user-centered design practices and contemporary design tools, and know how best to apply both
  • You are an excellent communicator, capable of presenting your ideas clearly and in the context of business value, expressed user value, and technical feasibility
  • You are experienced in independently conducting user research using a variety of different methodologies
  • You value outcome over output and understand the role of an iterative design process to measure progress toward a desired outcome. You thrive on collaboration and leading your partners through a shared design process that is structured around delivering high-value user experiences that meet our business goals 

 If this sounds like you, you'll fit right in at Flatiron. 

Why You Should Join Our Team

A career at Flatiron is a chance to work with everyone involved in the future of cancer care and research — all under one roof. Researchers, engineers, data scientists, designers, clinicians, technologists, and many more all work together to improve cancer care and accelerate research.

You'll also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives — at home, at work, and everywhere in between. We offer: 

  • A supportive and growing design team, with whom we run weekly design critiques
  • Flatiron University training curriculum which includes presentation skills, meeting mastery, coding languages, and more
  • Career coaching opportunities
  • Hackathons for all employees (not just our engineers!)
  • Professional development benefit for attending conferences, industry events, and external courses
  • Work/life autonomy via flexible work hours and flexible paid time off
  • Generous parental leave (16 weeks for either parent)
  • Back-up child care
  • Flatiron-sponsored fitness classes and annual gym membership reimbursement


Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.





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What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

At Flatiron, we are committed to providing our employees with the resources they need, both within and outside of work. This enables them to concentrate their working hours on improving cancer care and accelerating cancer research, while dedicating their non-working hours to everything else life has to offer.

We offer a full range of benefits to support our employees and their families. These benefits include health and wellness, family planning, financial planning and time away.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Relocation assistance
Meditation space
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Personal development training
Apprenticeship programs

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