Senior Director, Product Design

| Greater NYC Area
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CLEAR’s mission is to strengthen security and create frictionless experiences for consumers. We believe you are you and by using your biometrics - your fingerprints, eyes, and face - we keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet or phone. Now in 60+ airports and other venues nationwide, you are your ID, credit card, ticket, reservation and more with CLEAR.

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List and winner of the SXSW Interactive Innovation Award, we're working tirelessly to create frictionless customer experiences for our 4+ million members across the country.

We’re looking for a Senior Director, Product Design to grow and manage a cross-platform design team that spans mobile, web, and our physical kiosks. Candidates must have a passion for, and track recording creating, engaging experiences that marry the digital and physical worlds.


What You Will Do:

  • Manage a growing product design team that includes expertise in mobile experience design, industrial design, and visual/interaction design
  • Lead the development and maintenance of a holistic design system in partnership with our Brand and Creative teams
  • Collaborate with the Product team on innovation explorations that combine the latest in biometric sensor design with physical space considerations
  • Collaborate with the Product and Business teams on doing customer/consumer research and prototype design
  • Collaborate cross-functionally in order to define problems, map user flows, design prototypes, test and iterate on new features and products prior to and post launch

Who You Are:

  • 5+ years inspiring and managing design teams
  • Track record of delivering multiple successful projects in parallel
  • Design philosophy that emphasizes clean and frictionless user interactions
  • Strong team building skills, including ability to find talented product designers with complementary skill sets
  • Curiosity for exploring the intersection of digital products and physical space
  • Experience creating a holistic design system
  • Ability to build stakeholder relationships through strong communications and collaboration skills
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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • Node.jsFrameworks
    • PostgreSQLDatabases

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What’s the vibe like in the office?

One of my favorite things about CLEAR is how passionate and excited everyone here is about what we are building. You can really feel that in the office - you are empowered to put your ideas on the table and take ownership of the work you are doing. We also have a chef that makes breakfast 3x/week which is not a bad way to kick off the day!

Emily

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

How has your career grown since starting at the company?

Since joining CLEAR in 2014, I have had several opportunities to take on new and expanded responsibilities, often because I spotted opportunity and raised my hand to take it on as the company’s needs have evolved along with its growth.

Leah

GM, Travel

What are CLEAR Perks + Benefits

Culture
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
We provide free breakfast daily! One of our favorite office perks? Our fabulous chef comes in on Tuesdays (Omelette Bar!), Wednesdays (Mexican!), and Thursdays.
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