Senior Product Design Manager, Platform

| Greater NYC Area
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Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You have a strong sense of self-efficacy, experienced in crafting visions to inspire possibilities, and believe the people are the most important factor in ensuring quality in a product or service. You value striking the right balance of delivering customer value in an experience that is usable, feasible, and is viable for Justworks. You have a strategic mindset and lean on data and insights to inform and track business goals. An excellent communicator and enthusiastic collaborator who works well with your team members, internal and external partners, and senior executives. You use communication and presentation skills to engage, inspire and influence.

As a Senior Product Design Manager, Platform, you will be responsible for recruiting, coaching, and supporting the multiple teams of Product Designers within the Platform cluster. You will partner with the Platform Engineering Director and Group Product Manager to maintain momentum on the cluster mission to enable Justworks to grow and evolve with confidence from one product line to multiple product lines by building scalable shared experiences, capabilities, and systems. To do this, you will rely on your systems thinking and service design skills and experiences. You will also partner with fellow Senior Product Design Managers and Design Director to foster a culture of team psychological safety, scale design operations, and push the quality of the product. 

Your Success ProfileWhat You Will Work On
  • Manage, support and grow multiple Product Designers through coaching, feedback, and modeling.
  • Provide design oversight on three cross-functional teams and their domains.
  • Partner with Engineering and Product Management leaders to define product vision, direction, and strategy in support of business objectives.
  • Partner with other leaders in Engineering, Product Management, Product Marketing, and Design to ensure delivery of customer value, product usability, technical feasibility, and business viability.
  • Understand Justworks’ strategic goals, connecting them to the teams’ missions, weaving them into our product and design strategy to ensure that the investments and experiments are aligned with the needs of the company.
  • Ensure the team delivers high quality user experience to our customers to build and maintain trust.
  • Craft operational design initiatives that catalyzes performance and deepens impact of the design team.
  • Foster a culture of growth mindsets and psychological safety.
  • Hire and retain top talent, focusing on attracting designers from various backgrounds and perspectives.
How You Will Do Your Work

As a Senior Product Designer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

  • Customer focus - builds strong customer relationships and delivers customer-centric solutions.
  • Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
  • Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
  • Results-driven - consistently achieves results, even under difficult circumstances.
  • Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
  • You have a minimum of 6 years of work experience in Product Design for tech/software products, preferably B2B
  • You have  a minimum of 4 years of experience leading design teams.
  • You have a proven background in building a high performing team of designers.
  • You have experience recruiting, hiring, and retaining multi-disciplinary design teams.
  • You are an empathetic listener who can give and receive honest, thoughtful feedback.
  • You are a strong communicator and storyteller, communicating concepts and ideas in different formats depending on the need, and revise your approach.
  • You have a proven ability to solve complex UX problems and product strategy skills to deliver quality design solutions.
  • You have a deep understanding of how qualitative and quantitative research inform product and design decisions.
  • You are adept at influencing and driving alignment on product decisions across functions and levels of seniority.
  • You make space for reflection and proactive learning.
  • You set high standards for yourself and others and are able to help others meet these with a growth mindset. You create psychological safety for your teams to grow.
  • You have a product mindset and track record of working well with and earning the respect of product teams.
  • You have deep experience working and a cross functional, Agile-based development environment.
Please Note: Justworks requires all new hires to be fully vaccinated within six weeks of their hire date as a condition of employment unless you qualify for a reasonable accommodation. For additional information on our policy, please click here.Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. 

Our DEI Commitment

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • SalesforceCRM

Location

All positions are based at Justworks’ new headquarters at 55 Water Street, located in downtown NYC overlooking the East River and Brooklyn Bridge.

What are Justworks Perks + Benefits

Justworks Benefits Overview

People are our most prized asset. We do hard work, and we’ll always work hard to take care of you.

Culture
Volunteer in local community
Whether it's through Justworks-sponsored initiatives or in pursuit of a cause that matters to you, get paid while you're giving back. All Justworks’ employees get up to five fully-paid volunteer day
Partners with Nonprofits
Through Partnerworks, our team provides learning and development, recruitment, and networking opportunities to groups that are typically underrepresented in our industry.
Friends outside of work
Get to know your colleagues and make new friends during outings to local NYC events, our annual summer camp retreat, and monthly random lunches.
Eat lunch together
Monthly random lunches help us all take some time out to meet people from across the company.
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Justworks’ dedicated program manager for Diversity and Inclusion (D+I) oversees the company’s formal practices and policies.
Unconscious bias training
Diversity manifesto
At Justworks, we believe it takes diversity of identity, culture, and life experience to create a world in which starting, running, and joining a growing business is an accessible option for all.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Justworks employees can contribute up to $2,500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer weekly onsite yoga and meditation classes.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Enjoy access to top-notch medical, dental, and vision insurance with the options you need to feel secure and take care of yourself, your way. Justworks offers plans with 100% covered premiums for individuals and 90%+ covered premiums for families.

Taking care of yourself doesn't end with having good health insurance, especially when it comes to dealing with stress or issues in your life outside of work. Get free access to Talkspace, the leader in anonymous, accessible, and professional online therapy. Plus, with Health Advocate, you’ll have legal, financial, and medical bill resources at the ready.

We carefully vet the benefits and perks we offer in Justworks. That means you get access to all the same great options as our customers, plus everything that’s still in beta — all while helping to make our product even better.

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