What's Clyde?

With the Ownership Enrichment Platform, Clyde helps brands take control and take care of the post-purchase journey for their customers. We’ve reimagined product protection, registration, and issue resolution so manufacturers and eCommerce brands can create beautiful, profitable, unified ownership experiences for their customers — and unlock the LTV of their dreams. Over 300 brands like Hydrow, Marshall, SharkNinja, Lull, Tempo, Newell Brands, and Barnes & Noble use Clyde to build deeper relationships with their customers. To learn more about Clyde, visit www.joinclyde.com

As a Senior Product Designer at Clyde, you will be responsible for delivering thoughtful user journeys across our merchant & consumer products. You will concept and share ideas with stakeholders and partner with product managers to identify and solve complex problems. You will also collaborate with engineers to implement clean and innovative solutions for challenging and highly technical issues. We are looking for someone who has experience and a strong focus in user research to help drive more data driven decisions across our products.

This is the position for you if...

• You are passionate about human-centered design & want to help develop Clyde’s design culture.
• You are motivated by the opportunity to help drive user experience at an early stage start-up
• You are obsessed with delivering the best user experience driven by user research and concept validation
• You enjoy working in a fast-paced environment
• You have UX experience at a B2B SaaS company
• You approach user experience with a strong sense of empathy for the customer
• Your friends and colleagues describe you as open and curious, and you are willing to go beyond the job description
• You see how your role as a Senior User Experience Designer fits into the larger strategic vision
• You have experience balancing customer experience and technical feasibility while maximizing business impact

Requirements

What You’ll Do

• Lead and conduct user research by developing research plans, conducting interviews, and synthesizing data into actionable improvements and opportunities.
• Work with product managers & key stakeholders to identify product growth opportunities.
• Conduct and facilitate discovery workshops throughout the organization.
• Work closely with the engineering team to ensure quality product development.
• Create user flows, prototypes, wireframes & to effectively communicate product future states.
• Have ownership of product UX patterns & help support the evolution of design systems that help support designers & engineers to build consistent & scalable solutions.
• Help build out Clyde’s user experience processes, tools, and culture

What We Look For

• 4+ years of UX experience at a software company
• Fluency with the latest product and user experience tools and technology (Figma, Sketch, Miro, & other prototyping tools)
• Strong interface and interaction design skills
• Experience in designing both B2B & B2C products
• Experience with information-heavy products or designing for complex systems.
• Strong focus in user research and building user flows to deliver a seamless experience to end consumers.
• Experience designing both mobile and desktop products.

Benefits

Who are we?

Clyde is a distributed community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. We seek applicants who bring a variety of experiences, perspectives, and backgrounds, and together create wonderful product experiences that help brands sweep customers off their feet. Clyde provides equal employment opportunities to all employees and applicants without regard to any characteristic protected by applicable law - we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other. We will ensure individuals with disabilities are provided reasonable accommodation to participate in any part of the employment process. Please contact us at [email protected], and let us know the nature of your request along with your contact information, which we will respond to in a timely manner.
If you’re looking for an opportunity to put your heart into your work at a company that values growth, learning, wellness, and success – we’d love to meet you!

Why should you join us?

Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. Clyde does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, and a creative culture. We are building a really exciting company and can’t wait for you to join us.

COVID-19 Vaccination Policy: Please note that, at this time, to be in-person at a Clyde office or Clyde-sponsored event, you must be fully vaccinated against COVID-19. If you believe that a legal exception may apply to you, please still apply for any role(s) you are interested in and, if you are hired, you will receive instructions on how to request a reasonable accommodation after your start date.