Senior UX Researcher

| Greater NYC Area

Stash is a digital-first financial services company committed to making saving and investing accessible to everyone. By breaking down barriers and building transparent, technology-driven products, we help the 99% build smarter financial habits so they can confidently save more, grow wealth, and enjoy life.

We are looking for a dedicated, motivated, and entrepreneurial Senior UX Researcher to create a competitive advantage by delivering world class financial services insights. Our ideal candidate has proven experience assembling, gathering, and packaging user insights and presenting results to key stakeholders.

If you are a strong communicator with a passion for data-driven decision making and you are excited about changing the world of investing, Stash is looking for you!

What you'll do:

  • Synthesize and juggle inputs/ideas from across the organization, turning suggestions and critiques into potential outcomes and solutions
  • Collaborate with stakeholders including Product Managers and Designers to identify and prioritize research opportunities in a fast-paced, rapidly changing environment
  • Conduct user testing of design concepts and prototypes
  • Build a research roadmap; communicate and refresh on regular basis to ensure relevancy
  • Run end-to-end aspects of research
  • Analyze data and gain meaningful insights to drive successful iterations and identify opportunities for updates
  • Work collaboratively with team members to resolve conflicts, generate ideas, and converge on a project that the whole team can be proud of and learn from
  • Communicate openly across the team and organization regarding the status of projects in development, as well as results post-launch
  • Coach and mentor UX Researchers on study design, recruitment, study execution, analysis and communicating results
  • Build and maintain company-wide archetypes and journeys that guide product and design decisions

What we're looking for:

  • 5-7 years working experience in UX Research (preferably at a consumer facing app)
  • Demonstrated understanding of core UX Design principles
  • Experience conducting qualitative/or quantitative mixed-method research
  • Excitement and passion to innovate in finance
  • Proficiency with data analysis and experience using Excel and/or a CRM
  • The ability to manage ambiguity, work autonomously and collaboratively with other researchers, and multi-task in an agile environment
  • Solid communication, organizational, and data collecting skills

_________________________________________

We believe that diversity and inclusion are essential to living our values, promoting innovation, and building the best products out there. Our success is directly related to the employees that we hire, grow and retain and we believe that our team should reflect the diversity of the customers that we serve.  

As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by law. Everyone is encouraged to apply.

Benefits, Perks, & More!:

* Equity In Stash * Flexible Vacation

Four Family-Friendly Medical Plans * Two Dental & One Vision Insurance Plan

* 401k Learning & Development Stipend

* Commuter Benefits * Flexible Spending Account (FSA)

* Employee Referral Bonuses * Stocked Fridges & Kitchens

* Thursday Happy Hours * Catered Lunch on Fridays

* Team outings that do not involve trust falls...

Awards & Recognition:

  • Built in NYC’s Startups to Watch in 2018
  • Wall Street Journal's "Top 25 Tech Companies To Watch" in 2018
  • MarCom Awards 2018 Double Gold & Platinum Winner
  • 2017 Webby Award Winner for Best Mobile Sites & Apps in the Financial Services and Banking category
  • 2017 W3 Awards Winner for Best User Experience

**No recruiters, please.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SwiftLanguages
    • iOSLanguages
    • AndroidLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail

Location

500 7th Ave, New York , NY 10018

What are Stash Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Learning and Development Stipend

Additional Perks + Benefits

Flexible Work Schedule and Work/Life Balance. Learning & Development Stipend. Team Building Events and Activities. Demos, Drinks & Data every Thursday followed by Happy Hour. Stocked Fridge (food, snacks, drinks) Beer & Cold Brew on Tap. Catered Lunch on Fridays. Bi-weekly Stash Labs! (Work on passion projects for the day). 4 X Family-Friendly Health Insurance Plans Starting at $ 4.90 per month (Empire Blue Cross Blue Shield). Flexible Spending Account (FSA). 2 X Family-Friendly Dental Insurance Plans Starting at $ .39 per month (Guardian). 1 X Family-Friendly Vision Insurance Plan Starting at $ .04 per month (VSP). Short-term disability, long-term disability (60% of salary up to $12K/month), and basic life insurance ($50k).

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