Staff/Principal Designer, Consumer

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At Skillshare, our mission is to inspire creativity through discovery. We’re building a global platform that empowers millions of members to come together, find inspiration, and take the next step in their creative journey. We’re excited to welcome a Staff/Principal Designer to lead the charge on creating a seamless and engaging user experience for our consumer product.


As a Staff/Principal Designer, you will define how Skillshare users can find the best learning content that our subscription service has to offer. Alongside our company’s key strategies, you will lead and deliver a vision for Skillshare’s content discovery experiences. You’ll be a key contributor to the voice of product design at Skillshare, championing the user to develop a holistic experience that works on all platforms, connecting key touch points on the web and on our mobile apps. You’ll be responsible for communicating priorities to our cross-functional teams, defining goals and ensuring alignment to help establish a shared vision across the company. 


You will also own the user experience of our logged in member experience, including the Home page and Browse products. You will research, define, and architect key user journeys to provide best-in-class journeys that lead users into our product experience. This area is poised to grow significantly over the next year and you’ll help lead the charge. You need to be comfortable building and pushing for a product vision within a consumer environment. We’ll look to your expertise in building customer-centric products, technical know-how, and your ability to work seamlessly with teams across the company, champion our platform’s learners and drive real engagement impact as we scale.

What you'll do:

  • Work closely with brand, marketing, content, engineering, data, product, and design leaders to develop customer-centric content + product strategy experiences and related roadmaps.
  • Be the voice of the user. You’ll understand student learning needs and evangelize UX research findings across the organization.
  • Develop and maintain continual understanding of competitive online learning platforms in the market and identify where Skillshare can innovate & pull ahead.
  • Run countless experiments that help push our product forward.
  • Rapidly produce various concepts and prototypes; knowing when to apply pixel-perfect detail vs. when to make low-fi sketches and prototypes.
  • Lead the progress of Skillshare’s Design System.
  • Mentor a well-rounded team across strengths, disciplines, and seniority.
  • Build strong partnerships and cross-team workflows with product, engineering, data, brand, marketing, and community teams to ensure we’re delivering an engaging, user-focused product.
  • Effectively communicate the vision of Discovery and related roadmap to senior leadership
  • Work with Brand and Content on in-product promotions of top quality classes.
  • Cultivate a culture of innovation that welcomes new ideas. You’ll work closely with product stakeholders to improve product releases and push the boundaries of design.

Why we're excited about you:

  • You are an expert in consumer-driven product design and have the portfolio and track record to match. 
  • You are the champion of the user. You evangelize the importance of designing a user-focused product and are fluent in user research best practices as a foundation for larger design workflows.
  • You have strong communication skills
  • You're an expert in facilitation techniques, wireframing, prototyping and design systems
  • You have proven ability to establish rapport, credibility and influence amongst stakeholders and cross-functional internal teams to drive results.
  • You naturally build relationships across the organization and ensure alignment across the board.
  • You’re a big picture, strategic thinker who thinks outside the box – but knows how to start small. You know how to convey your vision (both short and long term), articulate tradeoffs, get stakeholder buy-in, and ultimately execute.
  • You have a strong design aesthetic with experience leading design across multiple platforms.
  • You know how to prioritize initiatives and work towards feature parity.
  • You thrive in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallel
  • You're experienced in, and excited about, working on a rapidly growing part of the business

Why you're excited about us:

  • Impact: You’ll build out Skillshare’s consumer experience strategy and roadmap which is a main company strategy and initiative.
  • Our team: There aren’t many venture-backed startups with high growth rates, a strong platform and subscription-driven business model, AND a powerful social impact. On top of that, our small team is passionate, talented, and driven. 
  • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
  • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

About Skillshare:


Skillshare is an online learning community for creatives. We have thousands of inspiring classes for creative and curious people, and millions of members who come together to find inspiration and take the next step in their creative journey. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.


Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We’re proud to be recognized as a top place to work by BuiltinNYC, Crain’s, and Forbes, in addition to being one of the five best places to work for women by Bpeace, and a top-rated workplace for dads by Fatherly. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.

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