Technical Writer for Instructional Design - Remote

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Are you passionate about writing for Instructional Design? We are hiring an instructional Design Writer to join our client consulting team to develop training for multiple industries. Here at EPAM, you will have the opportunity to grow and develop your skill while working on impactful solutions for exciting clients. If this sounds interesting to you, apply now!
Req.#405119630
RESPONSIBILITIES

  • Work with client stakeholders and Subject Matter Experts to develop and write content for user support articles and learning experiences
  • Write content for knowledge base sites, video scripts, and training materials
  • Conceptualize learning deliverables and work with multimedia developers to create effective instructional assets (e.g., video, websites, eLearning interactives)
  • Ensure all deliverables and products are professionally written, edited, and proofread
  • Conduct QA reviews and pursue continuous improvement of processes
  • Communicate regularly with client stakeholders, product owners, and SMEs, as well as internal EPAM teams and colleagues during the development process
  • Build strong relationships with client stakeholders and internal teams to leverage tools and resources
  • Partner with client to enhance, edit, and reformat legacy content and identify new opportunities for content creation
  • Manage projects through all phases of their life cycle, including project initiation and requirements gathering, design, development, implementation, and project closure
  • End-to-end responsibility for project delivery as well as governing the delivery across stakeholders, ensuring the overall solution is of top-notch quality


REQUIREMENTS

  • 2+ years of experience writing within multiple channels (help center, knowledge base, technical, scripts, web content, video, instructional design, etc.)
  • Excellent written and verbal communication skills
  • Ability to quickly process, analyze, and re-structure large amounts of information
  • Experience writing technical content for Knowledge Bases, Help Centers, and user support content
  • Engaging and motivated writer who can bring technical or conceptual content to life
  • Knowledge of instructional design methodologies including but not limited to: ADDIE model, SAM, backward design, e-learning blueprint, design thinking, and interactive learning experiences
  • Good eye for visual design and an understanding of experience design
  • Equal facility for working independently and as part of a team
  • Track record of being reliable, responsive, and client-centered
  • Ability to work in a fast-paced environment while effectively managing and prioritizing multiple projects


BENEFITS

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
  • Paid Holidays - nine (9) total per year
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program
  • If otherwise eligible, participation in the discretionary annual bonus program
  • If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program


ABOUT EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential


ADDITIONAL

  • This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process
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Location

Located just West of Madison Square Park, EPAM is surrounded by great lunch spots and easily accessible by New York and NJ public transportation.

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