DevOps Engineer III, AI & Business Automation

Description

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 140+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If you’re ready to help shape the future of enterprise storage, we’d love to connect.

Position Overview: The DevOps Engineer III, specializing in AI & Business Automation, is a senior technical role within the Business Technology department, responsible for designing and delivering intelligent automation solutions, full-stack custom business applications, and software integrations that drive operational efficiency across the organization. This role will develop AI-powered agents and workflows leveraging platforms such as Anthropic Claude and Google Gemini, build and maintain mission-critical internal tools and systems, and help lay the foundation for a dedicated AI Automation & Integrations practice within Business Technology. The position reports directly to the Director of Business Technology and is instrumental in bridging the gap between business operations and emerging AI capabilities.

This is an onsite position in the US, with preference to candidates located in Campbell, CA. 

Base Pay Range

The base pay range of this position is $125,000 to  $150,000 USD annually. In addition to base salary, this position is eligible to participate in the Company’s bonus program with a target bonus opportunity of 10% of base salary annually, subject to the achievement of individual and Company performance objectives and the terms of the applicable Company bonus plan.
Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. 

TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

Expected Posting Timelines

This position will be open for a minimum of 5 days, a maximum of 90 days.

The Day-to-Day

The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.

• Design, develop, and maintain full-stack custom business applications including manufacturing execution systems (MES), asset management tools, and unified internal operational dashboards.
• Build and maintain software integrations across the company’s internal systems portfolio, including SAP S/4HANA Cloud Public, SAP Business ByDesign, SAP Concur (Travel, Expense & Invoice), Salesforce, Google Workspace, Zoom, Slack, Jira, GitHub, and additional platforms as the business evolves.
• Serve as the company’s primary subject matter expert on artificial intelligence and key member of the AI Risk Committee 
• Design and deploy AI-powered agents and automated workflows using platforms such as Anthropic Claude and Google Gemini to systematically identify and eliminate routine manual tasks across the organization.
• Architect and implement prompt engineering strategies, agentic frameworks, and multi-step AI pipelines tailored to specific business use cases and operational requirements.
• Continuously evaluate emerging AI tools, LLM capabilities, agent frameworks, and automation platforms; build proof-of-concepts and recommend adoption paths aligned with company objectives and infrastructure.
• Establish and maintain internal AI standards, best practices, and responsible use guidelines to ensure consistent, secure, and effective AI adoption across the organization.
• Lead cross-departmental discovery sessions to surface automation and AI opportunities, partnering with business stakeholders to translate operational needs into scalable, maintainable technical solutions.
• Develop and deliver internal training, documentation, and enablement resources to educate employees on AI tools and capabilities, building a culture of intelligent automation throughout the company.
• Build, maintain, and document RESTful APIs and integration middleware connecting internal and external systems.
• Review and validate code quality, architectural decisions, and AI/automation design patterns; mentor contributors and help establish team standards as the AI practice grows.
• Document systems, integrations, automation logic, and AI agent configurations to ensure maintainability, reliability, and effective knowledge transfer.
• Build the foundation for and grow into leading a dedicated AI Automation & Integrations team.  Including defining team scope, structure, and technical direction as the practice matures within Business Technology.
• Follow all best practices and procedures as established by the Business Technology leadership.

Education and Experience

We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career.

• BS in Computer Science, Software Engineering, Information Technology, or a related field; equivalent professional experience accepted in lieu of degree
• 7+ years of professional experience in software engineering, full-stack development, or a closely related technical discipline
• Demonstrated experience building and deploying production-grade custom applications and software integrations
• Hands-on experience working with AI/LLM APIs and building AI-powered automations, agents, or intelligent workflowsExperience with full-stack web application development including both frontend and backend components
• Proficiency in full-stack development using Python, JavaScript/TypeScript, Node.js, and modern frontend frameworks (e.g., React, Vue)
• Hands-on experience with AI/LLM platforms, specifically Anthropic Claude and Google Gemini APIs, including prompt engineering and agentic workflow design
• Experience designing and building AI agents, multi-step automation pipelines, and intelligent workflow orchestration
• Experience working with and implementing AI MCP servers and integrations
• Strong knowledge of RESTful API design, integration patterns, and automation/iPaaS platforms; experience integrating enterprise systems such as SAP, Salesforce, Google Workspace, Slack, and Jira
• Experience with relational and non-relational database design, configuration, and management
• Familiarity with containerization (Docker), cloud infrastructure, and CI/CD workflows
• Knowledge of Git and collaborative development practices in an agile environment
• Excellent problem-solving, systems-thinking, and troubleshooting skills
• Ability to communicate complex technical concepts clearly to non-technical stakeholders across departments

Equal Employment Opportunity:

iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.