The DevOps Engineer will manage deployment pipelines, implement observability solutions, support development environments, enhance security, automate operational efficiency, and troubleshoot issues.
Industry leader? Well, how about an industry creator?!
WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
As a DevOps Engineer at WalkMe, you'll join our Cloud Engineering team. We’re developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.
If you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.
If you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.
What You'll Own
- Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
- Help implement and maintain observability solutions for monitoring system performance and reliability.
- Support local development environments to optimize developer workflows.
- Work with development teams to ensure infrastructure aligns with project requirements.
- Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
- Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
- Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
- Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.
What You Need to Succeed
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 4+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role
- Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm.
- Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab.
- Proficiency in AWS cloud platform.
- Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
- Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
- Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
- Experience in managing databases, such as Mysql, Postgres and MongoDB.
- Familiarity with security best practices and tools for infrastructure and application security.
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Strong communication skills and the ability to work effectively in a collaborative environment.
- A proactive and self-motivated approach to learning and adopting new technologies.
- Passion for continuous improvement and operational excellence.
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The base salary for this position is between $100,000-$160,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
WalkMe New York, New York, USA Office
360 Park Ave S, New York, NY, United States, 10010
Similar Jobs
Fintech • News + Entertainment • Software • Database • Financial Services
Leads a DevOps engineering team while designing and maintaining CI/CD pipelines, cloud infrastructure, monitoring, security controls, infrastructure as code, containerized microservices, and disaster recovery processes. The role focuses on improving developer efficiency, system reliability, scalability, performance, and cost-effectiveness. Responsibilities include incident troubleshooting, root-cause analysis, stakeholder communication, cross-functional collaboration, and participation in on-call support.
Top Skills:
Amazon CloudwatchAmazon EcsAWSDatadogDockerEbsEc2ElbGithub ActionsJenkinsKubernetesLinuxRdsRoute 53S3SaltstackTerraformVpc
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Own and evolve enterprise CI/CD release pipelines, with emphasis on continuous delivery, progressive rollouts, automated health checks, rollback, and multi-service releases. Lead Terraform and multi-cloud IaC architecture across AWS, Azure, and GCP, including reusable modules, state management, governance, security, compliance, and cost controls. Drive organization-wide IaC adoption, monitor deployments and infrastructure, respond to incidents, and mentor engineering teams.
Top Skills:
AixAmazon DynamodbAmazon EcsAmazon S3AtlantisAWSAzureBitbucketBsdC++CheckovCi/CdCircleCIConfluenceGCPGitGoGoHelmInfracostJavaJIRAKotlinKubernetesKustomizeLinuxmacOSOpaPerlPostgresPythonSentinelShellTcl/TkTerraformTerraform CloudTerraform EnterpriseTerragrunt
Cloud • Security • Software • Cybersecurity • Automation
Leads cross-team backend initiatives and technical architecture for GitLab’s Core DevOps platform. Responsibilities include modernizing a monolith, establishing service, API, data, security, testing, and observability standards, guiding Go and Kubernetes practices, supporting Rust adoption, participating in incident response, mentoring engineers, reducing technical debt, and advancing AI-assisted engineering workflows.
Top Skills:
APIsArtificial Intelligence-Assisted Engineering WorkflowsEvent-Driven ArchitectureGitGoKubernetesModular MonolithsObservabilityRust
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
