User Interface Engineer 2 - Bangalore

At Boomi, we don’t just move data; we move businesses forward. Our team’s Vision is to cultivate a data-driven culture where every customer interaction yields actionable insights that empower our teams and elevate the user experience.

Location: Hybrid, Bangalore, India

As a UI Engineer II, you will be the technical architect behind our in-product engagement experience. You will bridge the gap between design and engineering, utilizing Pendo and modern web technologies to build sophisticated, high-performance user interfaces and interactive guides. 

You aren't just building guides; you are engineering the digital journey that helps our customers realize immediate value. 

• UI Development: Develop and maintain custom, reusable UI components and modules for in-app guides using HTML, CSS (SCSS), and JavaScript (ES6+). 
• Guide Architecture: Design, build, and deploy sophisticated in-app guides, walkthroughs, and resource centers. You’ll ensure these experiences feel native to the Boomi platform through clean HTML/CSS and JavaScript customization.
• Technical Tagging & Instrumentation: Collaborate with engineering to ensure proper DOM element tagging and data layer consistency for accurate behavioral tracking.
• Performance Optimization: Monitor and optimize the performance impact of third-party scripts (Pendo) on the core platform's load times and interactivity." 
• Segmentation & Personalization: Develop user segments based on behavioral data and metadata to deliver the right message to the right user at the right time.
• Product Analytics: Analyze product usage trends to identify friction points in the customer journey. You will translate "clicks" into "insights" for our cross-functional stakeholders.
• Cross-Functional Governance: Support a high-visibility governance team across Product, Engineering, and UX Research/Design. You will ensure that our digital experience standards are met and that our in-app footprint remains intentional and uncluttered.
• Continuous Optimization: A/B test in-app content and flows to improve conversion, feature adoption, and overall customer sentiment (NPS/CSAT).

• Experience: 3–5 years of professional experience in front-end development or UI engineering, ideally within a B2B SaaS environment.
• Tech Stack: Expert proficiency in CSS/SCSS, HTML5, and Vanilla JavaScript. Experience with modern frameworks (React, Angular, or Vue) is a plus.
• Tooling: Hands-on experience with Pendo (specifically building custom code blocks/modules) or similar digital adoption platforms.
• Problem Solving: A strong eye for detail and the ability to translate Figma/Sketch designs into pixel-perfect, responsive code.
• Analytical Mindset: You enjoy digging into data to find the "why" behind user behavior. You are comfortable using analytics to tell a story.
• Collaborative Spirit: You can navigate conversations with engineers (technical specs) and UX designers (aesthetic standards) with equal ease.
• Education: Bachelor’s degree, or equivalent experience, in Computer Science, Business, Marketing, or a related field.

While not required, we’d be particularly excited to meet you if you bring:

• Pendo Certification: You are a Pendo Essentials or Pendo Admin certified professional.
• The "Growth Stack" Experience: Familiarity with tools that sit adjacent to Pendo, such as Segment, Amplitude, Mixpanel, or Salesforce. You understand how data flows between these systems to create a 360-degree view of the customer.
• API Knowledge: Experience with REST APIs. Since you’re at Boomi, knowing how to "talk" to other systems via API is a massive advantage—especially when it comes to passing custom metadata into Pendo.
• Experimentation Frameworks: You have a background in A/B testing or Conversion Rate Optimization (CRO). You don’t just launch guides; you run experiments to see which version actually drives more feature adoption.
• Product-Led Growth (PLG) Expertise: You have worked in a company that transitioned from a traditional sales motion to a PLG motion (Self-Service, Free Trial, or PayGo models).

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