Director - API Product Management

Description and Requirements
The Team You Will Join
The Director - API Product Management sits at the intersection of customer experience, business strategy, and technology within MetLife. This role leads the API Product Team and by extension the API Data Exchange ART to deliver API integrations with leading HR technology firms. The team's core mission is to identify and execute opportunities for improved customer experience empowered through deep integrations with third parties to deliver solutions that are desirable, feasible, viable, and sustainable. This is an exciting opportunity to work across the MetLife US Group Benefits organization and with leading technology companies to build connectivity for the future.
The Opportunity
The Director - API Product Manager is accountable for understanding stakeholder needs, translating them into impactful solutions, and maintaining the API Data Exchange roadmap. This role will listen to the market, staying current on industry trends and using that knowledge to guide our near- and long-term roadmap. This role will lead Product for the API Data Exchange ART working with leading HR Technology companies to build API connectivity to provide superior experiences to our mutual customers. This role will manage the Product Owners and Business Solution Architects for the API Data Exchange ART, working closely with our IT partners to deliver business value.
How You'll Help Us Build a Confident Future

• Lead: Manage the API DE Product team and create viable, sustainable plans aligned with business expectations.
• Create: Develop program-level objectives and key results that connect business goals with prioritized epics.
• Oversee: Ensure each Program Increment delivers maximum value, aligned with product strategy and key milestones.
• Manage: Refine, prioritize, and accept work across the agile release train to meet defined customer and business needs.
• Develop: Build roadmaps and maintain a well-defined backlog of features, ensuring alignment on priorities and dependencies.
• Coordinate: Facilitate key meetings, manage stakeholder expectations, and incorporate feedback from multiple sources.

What You Need to Succeed

• Ability to understand customer and business needs and identify applicable technology solutions.
• Maintains stability and enables solutions through feedback.
• Leadership in shaping and defining agile roadmaps.
• Skills in prioritizing features, tracking metrics, and communicating objectives.
• Strong negotiation and decision-making abilities.
• Synthesizes input from diverse perspectives, not influenced by hierarchy.
• 5+ years' experience of Group Benefits or HR Technology experience with a preference towards product, operations, IT, distribution and partner management experience.

What Can Give You an Edge (Additional Skills)

• Bachelor's degree; technical degree preferred.
• Understanding of the LIMRA LDEx data standards.
• Agile and HCM Certifications (SAFe, Workday Pro, etc.).
• Prior experience integrating APIs with HCM and/or Ben Admins for exchanging Policy, Eligibility and/or Absence information.
• Prior experience integrating APIs with Agency Management and/or Quoting and Rating platforms.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.
The expected salary range for this position is $110,000 - $168,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$110,000 - $168,000