Chief of Staff

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As a Chief of Staff at Array, you will be responsible for strategic, cross-functional projects that are critical to the success of the business. You will partner closely with the COO and senior leaders to translate strategy into execution across initiatives spanning product, go-to-market, and post-acquisition integration. This role requires someone who is excellent at creating clarity, influencing without authority, and driving outcomes. This role reports to the COO. 

You will:

• Be the right hand to the COO, taking ownership of projects and workstreams that involve multiple teams in the organization, often tied to revenue.
• The work that you own will vary as the business grows and scales. Examples of projects include: developing and executing a new onboarding process for a new line of business, working cross-functionally to drive revenue performance for recently acquired product lines.
• Be expected to take full ownership of the problem set and work with project teams and cross-functional leaders to develop and execute strategies, with an emphasis on successful outcomes.
• Translate strategy into structured execution plans with clear milestones, owners, and timelines.
• Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

You have:

• 10+ years of experience in business operations, strategy, consulting, or program leadership roles.
• Proven experience driving complex, cross-functional initiatives in high-growth environments.
• Strong ability to translate strategy into execution with clear structure and follow-through.
• Experience building or scaling PMO or operational frameworks.
• Track record of working closely with executive leadership and influencing outcomes.
• Strong analytical and systems thinking, with the ability to simplify complex problems.
• Comfort operating in ambiguity and building from scratch.
• High ownership mindset with a bias toward action and results.
• Clear, direct communicator who can align stakeholders at all levels.
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Pay transparency: $200,000 + for base salary, depending on experience.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round. 

Array Offers All Full Time Employees the following Benefits and Perks: 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email [email protected] to make your request.

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