Director of Engineering

What you'll do

• Lead multiple product engineering teams building multi-tenant, enterprise SaaS for hospital customers — owning the people, the process, and the outcomes

• Build and sustain a high-performing engineering culture: develop engineering managers, drive accountability, and create clear paths for growth at every level

• Partner with Product leadership to maintain technical health, manage delivery risk, and ensure products ship with quality and predictability

• Drive cross-team collaboration — improving reuse, shared ownership, and alignment across engineering and internal platform teams

• Mature our engineering practices: planning, architectural decision records (ADRs), documentation, quality, and engineering metrics (delivery, developer experience, reliability)

• Own and manage cloud infrastructure costs at the team and product level

• Lead or support integration of acquired engineering teams — setting standards, building trust, and accelerating time-to-cohesion

• Participate in technical and architectural reviews, setting a high bar across your teams

About you

• 12+ years building enterprise SaaS products, with at least 5 years leading engineering organizations through growth — not just maintaining them

• Proven experience leading distributed, remote-first engineering teams of 20+ through engineering managers; you lead leaders, not just engineers

• Track record of scaling engineering organizations: hiring, developing managers, building career frameworks, and managing performance with clarity and empathy

• Experience leading post-acquisition integrations — bringing teams into a culture without losing what made them good

• Strong operator: you understand engineering metrics, can diagnose delivery problems, and know how to fix them without micromanaging

• Deep partnership instincts — you build high-trust relationships with Product, Data, and Devops peers and know how to navigate tension constructively

• Experienced managing cloud costs at scale; comfortable in AWS-first architectures

• High EQ with a track record of leading through ambiguity, driving change, and saying no with clarity and respect

• Exemplifies our core values: Get Stuff Done, Join Forces, Honor the Customer, Redefine Possible, and Have Fun

Nice to have

• Experience with data-intensive or event-driven architectures (Kinesis, Step Functions, Serverless)

• Familiarity with AWS cost optimization tooling (Cost Explorer, Savings Plans)

• Experience in healthcare or regulated SaaS environments

• Bachelor's degree in Computer Science or related field