Director, Ethics & Compliance Program

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position leads, builds and manages required Compliance and Privacy programs for domestic and/or global, in the second line of defense.  This position is designed to ensure compliance with relevant laws and regulations mandated by a variety of regulatory bodies.   

Essential Functions

• Define, design, and lead a Compliance and Privacy Program, managing and developing teams while driving regulatory engagement, control design and mapping, risk assessments, policy management, education and awareness, complaint oversight, and ongoing program effectiveness to ensure sustained global compliance.

• Serve as the subject matter expert regarding laws, regulations, practices and policies applicable to the business enterprise, particularly relevant areas of responsibility.

• Educate internal stakeholders on differing international regulatory expectations and serve as a subject-matter expert for cross-border regulatory preparedness.

• Lead regulatory change management for Compliance including supporting the Legal Department in identifying and defining regulatory requirements and their applicability to the enterprise.

• Lead effort to identify, analyze and provide advice on emerging trends to mitigate compliance and legal risk for domestic and/or global jurisdictions to the Company. Exercises independent judgement and uses subject matter expertise regarding laws, regulations, practices and policies to provide compliance advice to the business enterprise.

• Lead compliance validation program where controls are tested to ensure compliance with law, regulation and policies, and effectiveness of programs, and to identify compliance gaps.

• Collaborate with the other teams to understand compliance issues, identify the root cause, and validate the remediation of control issues to mitigate risk to the company.

• Lead, design and execute metrics, analytics, and reporting to ensure leadership is making informed risk-based compliance-related decisions.

• Identify, draft, implement and oversee policies and procedures designed to ensure compliance, as necessary.

• Participate substantively in third party audits and assessments as necessary.

• Support consumer-related litigation efforts as requested by counsel.

• Manages a team of compliance resources by utilizing leadership qualities and acts as a resource to others.

• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and experience typically obtained through completion of a Bachelor’s degree.

• Typically, 12 or more years of progressive experience in a similar role with a proven record of successful development and management of compliance management frameworks within the banking or financial services industry.

• Proven ability to manage projects that span multi-jurisdictions and stakeholder groups, including global business units

• Effective leadership skills as well as ability to work independently

• Experience developing frameworks and processes to drive a risk-based approach, incorporating relevant regulations such as Reg E, GLBA, FCRA, UDAAP, FCPA, CCPA/CPRA, GDPR and other consumer and privacy related regulations into an enterprise compliance management process.

• Experience with policy and control development as it relates to meeting compliance requirements from relevant regulations.

• Experience managing programs that are responsive to regulations and guidance promulgated by entities such as the CFPB, OCC and FTC; experience interacting with regulators.

• Highly organized, detail-oriented; excellent analytical skills.

• Excellent oral and written communication skills and ability to influence and guide others.

• Strong relationship building skills.

• Proficient in Microsoft Excel and PowerPoint.

• Background and drug screen.

Preferred Qualifications

• CAMS Certification

• 3+ years of direct work with international regulatory bodies, multi-country operations, or global risk management initiatives.

• CRCM, CCEP or other relevant certification

• Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT

• Payment’s compliance experience

• Additional related education and/or experience preferred.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $154,000 - $193,000.
New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.