Director, Growth Product Management

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

The Impact You'll Make:

You'll report to the CMO and President, Consumer, and you'll lead our transformation from a successful single-vertical business to a thriving multi-vertical platform. Your work will help acquire and retain customers with diverse needs and shape our future growth trajectory. In this role, you will:

• Lead the development of the Growth Product Management team, encouraging professional development and providing a collaborative, curious, and supportive work environment that promotes teamwork and new ideas.
• Build a growth strategy focused on scaling product adoption, increasing engagement, and driving sustainable revenue growth.
• Create quarterly product roadmaps focused on growth-focused product initiatives that support feature adoption, boost user engagement, improve acquisition and retention, and align with our revenue goals.
• Collaborate and cultivate relationships across marketing, product, analytics, engineering, and other teams to deliver meaningful growth projects and build a world-class product experience.
• Identify opportunities for marketing automation, including applying AI and ML tools to enhance personalization, customer segmentation, and operational efficiency across growth product management efforts.
• Use data-driven insights to refine user experiences across the customer journey, set learning agendas through analysis of performance metrics, market trends, and competitive insights, and present growth performance and strategic insights to leadership, using data to refine growth strategies and identify new opportunities for scale.
• Refine the experimentation and test-and-learn budget to explore growth opportunities and industry best practices.

What You Should Have:

• 12+ years of growth product management experience within a relevant industry, including building a high-performing team and partnering across departments.
• Experience with quantitative analysis and driving measurable growth in product adoption, customer engagement, and revenue through insights from data and customer feedback.
• MarTech stack knowledge and proficiency with growth analytics and product analytics tools such as Amplitude, Mixpanel, Fullstory, and HotJar.

Location:

This hybrid role is required to work at our NYC office in the Flatiron District for 2 days/week.

Compensation:

The US base salary range for this full-time position is $227,000 - 250,000 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

Benefits:

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 federal holidays + our annual, week-long Winter Break
• Flexible work environment + support for your home office setup
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development opportunities
• Transparent culture
• Amazing mission!

Why Join Upside?

Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we've had on the people and businesses we work with. But don't just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.

At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

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