About Atera
Atera builds IT management software powered by Action AI - autonomous technology that manages and optimises IT environments. RMM, helpdesk, ticketing, and automation in one platform. Trusted by 13,000+ customers in 120+ countries. We're building the future of autonomous IT.
About the role
We're looking for a Director of Sales to lead Atera's mid-market sales team in New York City - our engine for winning and growing strategic customers with high velocity. You'll manage a team of Account Executives and Account Managers selling and upselling a product IT leaders genuinely love: a trusted, disruptive AI-powered platform that's reshaping IT management worldwide. With Robin, our native AI agent built directly into the platform, Atera is leading the charge in autonomous IT, and was recently named a Visionary in the Gartner Magic Quadrant for Endpoint Management Tools.
If you've built and scaled enterprise SaaS sales teams, know how to win complex deals with C-level buyers, and want to help shape a sales org from the inside - this role is for you.
What you'll be responsible for
- Own the mid-market segment's sales targets and pipeline health
- Manage, coach, and develop a team of Account Executives and Account Managers, driving performance against quota and professional growth
- Report on team performance, forecasting, and pipeline metrics to Sales Leadership
- Build and refine sales processes, playbooks, and methodology tailored to enterprise motion and large deal cycles
- Recruit, hire, and onboard AEs and AMs as the team scales
- Partner with Sales Ops, Marketing, and SDRs to improve pipeline quality, conversion, and handoff to Customer Success
- Act as a player-coach where needed: get into deals, help close, and model the behaviors you want the team to adopt
- Lead C-level engagement strategy - coach the team on how to navigate CTO, CIO, and CISO relationships across complex, multi-stakeholder sales cycles
- Champion the use of AI-native selling techniques and help the team position Atera's AI capabilities (Robin) effectively against the competition
Requirements:
- 4+ years of sales management experience spanning at least 2 different companies
- Proven track record managing a team quota of $2M+ and driving consistent attainment
- Experience selling deals with an average contract value of $50K+, with C-level (CTO, CIO, CISO) as the primary ICP
- Demonstrated success in SaaS B2B sales, selling technically complex products
- Proven track record of success selling into North America markets
- Strong leadership skills with direct experience managing a team of Account Executives
- Based in or willing to relocate to the New York City area - this role requires regular presence at our One Penn Plaza office
Advantages:
- Prior experience selling native AI products or AI-powered platforms
- Technical IT knowledge or experience selling into IT professionals and infrastructure teams
Benefits and compensation
For this position, we offer a total annual salary of: $250,000 - $300,000 (base + variable). In addition Atera offers comprehensive Health and Vision benefits, 401K matching, and a generous PTO plan.
At Atera, we operate under a hybrid model, allowing our employees the flexibility of three office days per week in our beautiful One Penn office, enabling collaboration and connection while also accommodating remote work arrangements.
Dedicated to fostering a culture of equality, diversity, and inclusion, Atera is committed to eradicating discrimination in all its forms. We value the unique perspectives and contributions of each individual and strive to create an environment where all employees are empowered to thrive. Our recruitment process is merit-based, ensuring that qualified candidates are considered regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
We are dedicated to building a workforce that reflects the diversity of society and our customer base, and we are committed to creating an inclusive environment where every employee feels valued, respected, and empowered to excel.
About AteraAtera is transforming the world of IT management with an all-in-one platform that unifies Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and the industry’s first autonomous IT agent. Our AI-powered technology allows IT professionals to resolve issues before users even notice, improving productivity, scalability, and service delivery at every level.
We serve managed service providers (MSPs), internal IT teams, and global enterprises across industries, and we’re just getting started.
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