Director, Leadership Communications

About the Role

AIG is looking for a resourceful, strategic communicator to join our global Internal Communications team as Director, Leadership Communications. This professional will play an integral role in executing and supporting communications strategies for programs and activities in support of our Human Resources and Legal and Compliance functions. The ideal candidate is someone who will come to work every day with energy, ideas, and the commitment to drive results.

This position will collaborate closely with other communications professionals across the organization and stakeholder leadership teams and will directly manage two team members. This role reports to the Head of Internal Communications and is based at AIG’s headquarters in New York City. It is office based 4 days per week, with 1 day remote.

Responsibilities:

With a demonstrated track record of successfully developing and implementing communications strategies and plans within a complex, matrixed, global organization, key responsibilities for this role include:

• Provide strong strategic guidance and executional support for executive leaders across HR and Legal that drive global initiatives, change management and culture building.

• Effectively partner with CHRO and all stakeholder leaders in support of HR disciplines to align messaging, ensure accuracy, consistency and timelines.

• Serve as a transformational leader to HR and Legal and Compliance who can facilitate the routine communication needs for each function, while adeptly influencing novel approaches to a wide variety of communications initiatives and programs that drive engagement through all aspects of the colleague journey.

• Champion our culture together with HR leaders to help reflect and infuse AIG’s Purpose and Values throughout our communications and related HR campaigns.

• Effectively partner with the General Counsel and all stakeholder leaders in support of Legal, Compliance, Sustainability and Global Security communication initiatives.

• Drive clear, consistent, high quality communication materials, including, but not limited to, announcements, talking points, scripts/speeches, presentations and functional articles for our intranet.

• Support planning, logistics, content development and successful execution of events such as HR and Legal team meetings, leadership videos, speaking engagements and other events, as they arise.

• Build strong relationships with internal clients, partners and peers across the HR and Legal functions as well as the AIG enterprise.

• Work closely with Global Marketing & Communications team members (internal communications, external communications, global functions, business marketing) to collaborate with AIG leaders/partners to advance our strategic priorities, champion internal campaigns, and provide best-in-class communications support.

Qualifications:

Education

·         Bachelor’s degree in journalism, communications or related field or equivalent experience

Professional Skills

• 10+ years of relevant experience developing and crafting internal communications within a complex/matrixed global company. Experience in a regulated industry is preferred but not required.

• HR or Internal Communication experience, digital experience a plus.

• Able to work well independently and within a team setting. Demonstrate strong judgment and commitment to the highest standards of delivery and execution.

• Effective communication, project management, facilitation, conflict resolution, analysis, and interpretation, visionary and strategic thinking skills. Excellent writing and verbal communication skills.

• Confident, open and collaborative style.

• Demonstrates an executive presence and the ability to creatively address challenges and share best practices.

• Deep and broad business acumen; understanding of various communication channels.

• Collaborates effectively with a range of stakeholders throughout the organization.

• Strong relationship management, interpersonal, influencing and networking skills; track record of building relationships across a global, matrixed enterprise.

This role should model professionalism, collaboration and accountability and embody the values of the organization. This individual should be highly strategic, always seeing the bigger picture and having their finger on the pulse of the organization. They should embrace and relish fast-paced, dynamic, and agile environments. They should be a bridge-builder with excellent relationship skills and the ability to influence and drive consensus amongst a variety of stakeholders.

• Strong writing, editing and communications skills – Must bring a proven record of delivering high quality, clear and consistent content, with attention to detail.

• Strategic Agility - Has broad knowledge and perspective to help connect the dots for business stakeholders. Is future orientated.

• Change Agent – Be highly adept at supporting stakeholders through change management initiatives, proactively raising recommendations.

• Client Focus & Collaboration - Dedicated to meeting the expectations and requirements for internal partners and clients. Establishes and maintains effective relationships with internal partner(s) and gains their trust and respect.

• Confident Decision-Maker - Demonstrates sound judgment; great analytical skill set with the ability to instill trust and deliver the desired results.

• Time Management - Works well under deadlines; energized and efficient.

• Results Oriented - Ability to manage multiple initiatives across different business areas at both strategic and tactical levels.

• Leads by Influence - Provides direct, positive and constructive feedback to others; possesses strong impact and influencing skills to gain support and commitment from others to help drive positive results and outcomes.

• Persuasive - Able to logically make a case and assist in arriving at the right decision for the corporation. Show persistence in raising issues to the proper levels for attention.

• Innovative – Drives new and creative solutions. Easily makes connections among previously unrelated notions to help solve challenges and find opportunities.

• Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; is a strong multi-tasker; can manage multiple and competing priorities.

• Global Perspective – Effectively works with multi-cultural and geographically-dispersed teams.

• Organizational Agility - Knowledgeable about how global, matrixed organizations work. Knows how to get things done through both formal channels and the informal network. Understands the origin and reasoning behind key policies, practices, and procedures. Understands the cultures of organizations.

The base salary range for this position is $185,000 - $215,000 in New York. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].