Director, Marketing Strategy

The Director of Marketing Strategy for Wealth Marketing is responsible for supporting the development and execution of marketing strategies that drive client acquisition, engagement, and retention across TIAA's wealth management products and services. This individual serves as a collaborative thought partner to wealth marketing team leaders, helping to translate strategic direction into audience-centric marketing programs that resonate with TIAA participants and institutional partners.

Key Responsibilities and Duties

• Support and help execute the overall marketing strategy for Wealth Marketing, contributing to measurable business results at the department level

• Coordinate across marketing functional areas — including brand, acquisition, digital, content, events, and analytics — to help put plans into action and track progress against defined goals

• Contribute to the development of the audience strategy for Wealth Marketing by working collaboratively with business, distribution, product, analytics, and research partners

• Support the build-out of engagement programs that reflect the Wealth brand promise, audience strategy, and go-to-market approach

• Collaborate with marketing and business partners to help define and document client journeys spanning acquisition, engagement, and retention

• Partner with marketing leaders and analytics to help define departmental KPIs and measurement frameworks aligned to business goals

• Support annual planning processes, including maintaining the campaign calendar and tracking budget utilization against priorities

• Build and maintain effective working relationships with marketing leaders, business stakeholders, and distribution partners to facilitate coordination and execution

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Required Experience:

• 5 + years of marketing, strategy and/or financial services required

Preferred Experience:

• 7+ years of experience in marketing, strategy, and / or financial services

• Bachelor's degree in Marketing, Business, Analytics, or related field

• Deep understanding of B2C and digital marketing and marketing as driver of growth

• Deep understanding in financial services and wealth management preferred

• Proactive, “roll up your sleeves” problem solver who is energetic to build new marketing capabilities

• Strong analytical skills with ability to translate data into actionable insights and strategic recommendations

• Exceptional project management skills with demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment

• Outstanding communication and presentation skills, with ability to influence and inspire stakeholders at all levels

• Experience with marketing technology platforms, CRM systems, and enablement tools

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Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

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