Leads the strategic vision, roadmap, lifecycle, and go-to-market planning for a senior living product portfolio. Partners with engineering, operations, sales, manufacturing, supply chain, QA, and support teams to translate customer and business needs into product priorities. Oversees architecture decisions, product launches, pricing, performance metrics, customer feedback, and continuous improvement while providing strategic leadership to technical teams and communicating progress to stakeholders.
The Director of Product will lead the strategic direction, roadmap, and lifecycle of the Lifeline Senior Living product portfolio. The Director of Product will work closely with cross-functional teams, including engineering, operations, sales, and customer support—to ensure product delivery aligns with market needs and company goals. This role requires a strong background in project and product management, business acumen, and a proven ability to lead and influence technical teams.
MAJOR RESPONSIBILITITES
Product Strategy & Roadmap
- Own and drive the strategic vision and product and engineering roadmaps in alignment with the Senior Living business goals.
- Collaborate with Senior Living leadership to align product initiatives with business objectives.
- Evaluate market trends, customer feedback, and competitive offerings to identify opportunities.
- Oversee architecture and system decisions across platforms to ensure scalability, performance, and security.
- Monitor key performance indicators (KPIs) to evaluate engineering effectiveness and identify improvement opportunities.
Cross-Functional Leadership
- Provide strategic direction and leadership to the engineering team and other technical staff.
- Translate business and customer requirements into clear product specifications and priorities.
- Partner with manufacturing, supply chain, QA, and support teams to optimize the full product lifecycle.
Stakeholder Engagement
- Act as the product’s internal champion across the organization, clearly articulating value propositions, positioning, and user needs.
- Serve as the primary point of contact between engineering and commercial teams.
- Communicate roadmap updates, product status, and strategic shifts to leadership and stakeholders.
Product Lifecycle Management
- Lead go-to-market planning, product launches, and end-of-life planning in coordination with relevant teams.
- Manage VOC (Voice of Customer) input and integrate into product planning and feature prioritization.
- Monitor product performance metrics and customer satisfaction indicators to drive continuous improvement.
- Determine and implement pricing for products based on vendor costs and market input.
QUALIFICATIONS
- Bachelors degree in related field preferred.
- 5+ years of experience in product management, ideally in a hardware or technology-focused company.
- Previous experience in project management required, including demonstrated ability to define deliverables and boundaries; develop detailed plans, timelines and milestones; and serve as the main stakeholder for status reports/updates.
- Strong leadership and team collaboration skills; ability to work effectively with technical and non-technical teams.
- Demonstrated success in managing product development lifecycles and launching products to market.
- Excellent communication, organizational, and analytical skills.
- Comfortable overseeing engineering functions without being a technical contributor.
- Working knowledge of Agile product development methodologies.
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