Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
The Project Office is critical to support Ensembles growth through flexible but structured Portfolio Project Management (PPM) best practices. The Director, Project Management will oversee all aspects of a portfolio of projects with a focus on client, strategic and/or technology implementations. The responsibilities include leading a team of project managers who successfully implement projects on-time, within budget and with the highest quality.
Key activities include establishing a clear charter/scope, project plans with deadlines, assigning responsibilities, monitoring and reporting accurate project health and progress. The role includes coordinating across departments to promote a collaborative approach to delivery for successful outcomes. Successful projects will ensure that deliverables are on-time and fall within the applicable scope and budget. The Director, Project Management will rely on his/her experience and judgment to plan and accomplish projects. The Director, Project Management will lead and direct the work of others, accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments.
The Director, Operations Readiness will be responsible for designing/enhancing, implementing, and overseeing the projects, team and governance framework that ensures consistency, efficiency, and compliance across the organization to drive operational excellence and drive consistent client performance. This role requires close collaboration with IT, Operations, Finance, and Compliance teams to align processes, systems, AI and controls with strategic objectives. The Director will serve as a key leader in driving operational excellence, risk management, and cross-functional integration.
Key Responsibilities
Governance & Framework Development
Establish and maintain a standardized operating model governance framework across all business units.
Define policies, procedures, and controls to ensure compliance with regulatory and internal standards.
Monitor adherence to governance frameworks and recommend improvements.
Cross-Functional Collaboration
Partner with IT to align governance with system architecture, data integrity, and cybersecurity standards.
Work with Operations to streamline workflows, optimize efficiency, and reduce redundancies.
Collaborate with Finance to ensure accurate reporting, cost control, and budget alignment.
Coordinate with Compliance to meet regulatory requirements and mitigate risks.
Strategic Leadership
Provide executive-level guidance on governance priorities and initiatives.
Lead governance committees and working groups to drive accountability and transparency.
Develop KPIs and dashboards to measure governance effectiveness and operational performance.
Risk & Compliance Management
Identify governance risks and implement mitigation strategies.
Ensure compliance with industry regulations, internal policies, and external audits.
Act as a liaison between business units and regulatory bodies when necessary.
Continuous Improvement
Drive innovation in governance practices through automation, analytics, and best-in-class methodologies.
Benchmark against industry standards to maintain competitive advantage.
Required Skills & Qualifications
Education & Experience
Bachelor’s degree in Business Administration, Finance, IT, or related field (Master’s preferred).
10+ years of experience in governance, risk management, or operational leadership.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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