Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.
We're looking for a Director of Sales Operations & Analytics to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Are you ready to be the next changemaker in cancer care?
What You'll Do
In this role, you will lead the Sales Operations and Sales Analytics teams. The Sales Operations team acts as business partners to sales leaders to ensure selling at Flatiron is frictionless and efficient. The Sales Analytics team delivers data-driven insights to sales and corporate leadership to help them understand the current and future state of the business. Some key responsibilities include:
- Revenue Operations & Analytics
- Implement and manage sales forecasting processes that accurately predict future bookings and revenue performance. Ensure forecasting efforts are integrated with other processes within the company, including annual planning.
- Establish KPIs that measure the most important contributors to business performance. Provide actionable business insights through measuring business and team performance, including regular reviews of pipeline, forecast, and strategic initiatives. Publish and maintain KPI dashboards.
- Develop and lead a data governance program to ensure the accuracy of sales and revenue data.
- Sales Compensation
- Own quota and sales compensation design. Partner with sales leadership and finance to ensure fair, timely, and documented quota setting.
- Track sales rep performance to quota, and calculate payouts.
- Continuous improvement of the sales process
- Partner with sales leadership to identify opportunities to simplify the sales process through optimization and automation. Refine current workflows to simplify how sales teams interact with Salesforce and other tools in the sales stack. Foster an organization of continuous process improvement.
Who You Are
You're a kind, passionate and collaborative problem-solver who values the opportunity to think beyond the way things are. In addition, you're an effective communicator with at least 7 years of experience in Sales Operations, and 3 years leading high performing teams.
- You possess a deep knowledge of sales operations best practices and tools such as Salesforce, and have experience in establishing the function within early stage sales organizations.
- You have experience in optimizing business processes from the diagnosis to execution.
- You have a proven ability to develop tactical initiatives that improve sales productivity and performance. Background of introducing performance metrics and improvement programs.
- You have experience designing sales compensation plans and establishing operating mechanisms
- You are deeply experienced in transforming data into relevant insight to guide actions of senior stakeholders, and distilling complex topics into messaging appropriate for executive consumption.
- You are an experienced leader who has coached and managed individual contributors and managers for at least 3-5 years. You are comfortable laying out a clear vision of your team's most important priorities, and adept at multitasking and prioritizing with your team at times of high activity during the end of the month and quarter.
- You are highly organized, customer-focused, and have a strong attention to detail.
- You have a strong desire to execute, drive impact, and demonstrate urgency with projects big and small.
- You are comfortable operating independently in a fast-changing environment and with multiple teams relying on you.
Where you'll work
In this hybrid role, you'll have a defined work location that includes work from home and 2-3 office days set by you and your team with the option of being Flex or Office. For more information on our approach to hybrid work as well as our work type options, please visit the how we work website.
Life at Flatiron
At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer:
- Work/life autonomy via flexible work hours and flexible paid time off
- Comprehensive compensation package
- 401(k) contribution to help you reach your retirement planning goals
- Financial health resources including 1:1 financial advice
- Mental well-being tools and services
- Parental benefits and policies including family-building care and generous leave
- Path to parenthood programs supporting fertility, adoption and surrogacy
- Travel support for safe healthcare services
In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning and celebrate Diversity in the workplace.
Job Compensation Range
Salary Range: $168,000.00 - $252,000.00
Preferred Primary Location: NYC Headquarters
The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
