Job Description
If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Senior Director of Software Engineering at JPMorgan Chase within Consumer and Community Banking, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job responsibilities

• Define and maintain technical roadmaps to achieve functional technology objectives for SMB Travel technologies
• Get hands on, as required, for design, implementation, testing and ongoing code reviews.
• Drive execution of software solutions in the general corporate travel management space
• Setup design patterns and leverage principles of distributed large scale system design to drive multiple designs within the team.
• Drive constant innovation by performing POCs with hands on approach to arrive at optimal design choices and/or approach including selection of tools.
• Showcase architecture designs patterns to senior technical stakeholders to seek required buy in.
• Develop required functional expertise and drive the product roadmap for given product areas in close collaboration with product managers and the stakeholders.
• Navigate complex and/or delicate situations to drive right outcomes for the firm.
• Partner with product and business groups, to drive participation, plans, timelines, dependencies and solutions to ensure successful delivery leading to desired outcomes
• Manage risk mitigation and risk management across multiple programs and projects to ensure timely communication of potential risks and path to de-risk
• Engage people management including coaching, timely feedback to ensure fully motivated staff producing high performance output.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
• 10+ years of travel technology experience, 5+ years of Travel Management technology experience
• Experience with API connectivity for Air (NDC and EDIFACT), Hotel, Rail, Car and GDS supplier content
• Experience designing and developing Corporate Account Management and Corporate Traveler Profile systems
• Strong background in architecting, designing and developing large scale distributed solutions using cloud based approach.
• Recent hands-on experience in designing and driving technical solutions leveraging Java or .Net, AWS or Azure, React and/or Angular on open source technology stacks
• Experience building microservices with an API first approach
• Understand and convey programming models, technologies, systems and API's that are relevant for stakeholders
• Work with product teams regularly to ensure understanding and alignment of requirements and technical solutions
• Experience with hiring, developing, and recognizing talent
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Ability to evaluate and identify gaps in development processes and lead teams through adoption of best practices related to software engineering productivity, quality and stability
• Track record of leading teams through change by motivating, inspiring and being an example
• Ability to frame and communicate complex or abstract concepts in a clear, cohesive framework for all levels of the organization
• Track record of managing with a focus on risk and dependency management

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.