Lead design, implementation, and evaluation of company-wide training and onboarding. Manage training staff, budgets, logistics, national franchise trainings, trainer performance, and training ROI. Develop materials, schedules, and partner with departments to support organizational growth and events.
Under the direction of the COO, the Director of Training must be highly organized and personally motivated to provide a comprehensive and superior training program that meets the needs of the organization. The Director of Training directs, analyzes, designs, implements, and coordinates training locally and nationally.
PRIMARY FUNCTIONS/RESPONSIBILITIES
- Manage to Profit and Loss statement of the training department, and build yearly budgets.
- Manage Training Department staff.
- Assess the needs of each department and design and implement appropriate training and onboarding.
- Define outcomes of training and the means to achieve those outcomes, track outcomes to determine ROI.
- Manage, measure, and evaluate Trainers’ performance.
- Develop training programs and materials for workshops, presentation and trainings.
- Implement evaluations to understand the strengths, weaknesses and opportunities for training.
- Partner with Company-Center Operations, all departments, and Franchise Operations Departments to develop training priorities and support regional trainings.
- Provide training nationally for franchisees.
- Manage the logistics of training, oversee the selection of locations, catering, utilization of materials, supplies and equipment.
- Develop and implement training schedule.
- Manage correspondence and events such as convention, regionals and High Achievers along with weekly trainings and additional support trainings for the system.
- Work with management team to support growth of company.
- Present trainings both locally and nationally when needed.
- Partner with other departments as needed to develop and implement training.
Additional Responsibilities
- Travel up to 25% to conduct trainings at remote locations.
- Bachelor’s degree required.
- Experience in computer-based learning required.
- Strong presentation skills.
- Management experience.
- Experience developing and managing various types of trainings.
- Fluent in use of Microsoft products – Word, Excel, PowerPoint, Outlook and SharePoint.
- Proficient in use of online training applications such as WebEx, GoToMeeting or Live Meeting.
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead and hands-on develop the full post-training stack for security-domain AI, including SFT, RLHF/RLAIF, reward modeling, and agent-RL harnesses. Build training environments and agent scaffolds, define evaluation and benchmarks, drive research direction, publish findings, and recruit and grow a high-density research and engineering team while actively contributing to experiments and architecture.
Top Skills:
Agent-RlLlama-ClassLlmsPpoQwen-ClassReinforcement LearningReward ModelingRlaifRlhfRollout InfrastructureSupervised Fine-Tuning (Sft)Tool-Use Frameworks
Healthtech
Lead strategy, design, and continuous improvement of therapist-facing clinical programming and training. Build competency standards, scalable curricula, LMS-based learning systems, assessment frameworks, and feedback processes to improve therapist proficiency, treatment fidelity, and patient outcomes. Partner with clinical leadership to align training with quality metrics and scale new clinical initiatives.
Top Skills:
Educational TechnologyLearning AnalyticsLmsTelehealth
Edtech
Lead end-to-end onboarding and implementation for higher education partners, design and deliver virtual and in-person training, create scalable LMS and digital learning resources, gather customer insights to drive adoption, and partner cross-functionally with Sales, Product, and Customer Success to ensure measurable outcomes and client retention.
Top Skills:
CanvaDrupalHighspotJIRALearnuponLmsMonday.ComOutlookSalesforceSharepointSlackSlateVideo Development And EditingZoomZoom Webinars
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
