Director, Underwriting Support

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

• Lead underwriting support operations across multiple lines of business, including high-volume submission clearance, premium booking, auto rating, loss runs, policy requests, endorsement tracking, and customer service
• Oversee producer management operations to ensure compliance with state appointment requirements, manage producer onboarding, and maintain records for domestic and international producers
• Provide strategic direction, resource planning, and performance oversight for onshore and offshore teams to meet established service-level agreements
• Partner with underwriting and cross-functional leaders to support business objectives through operational planning, workflow optimization, and service delivery improvements
• Lead process improvement initiatives leveraging artificial intelligence and robotic process automation to improve efficiency, scalability, and compliance

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.