Develop and support Microsoft Dynamics 365 Customer Service solutions for a federal healthcare modernization project. Responsibilities include configuring entities, forms, workflows, plugins, and business rules; building integrations with APIs, Dataverse, Power Platform, and Azure; gathering requirements; testing and deploying solutions; troubleshooting production issues; and maintaining documentation, security, and compliance standards.
We are currently looking for a Microsoft Dynamics 365 Developer for a 100% remote position supporting a large federal government healthcare modernization project. This role will support a Department of Veterans Affairs (VA) initiative by designing, customizing, integrating, and maintaining Microsoft Dynamics 365 Customer Service solutions using C#, .NET, JavaScript, Power Platform, Dataverse, APIs, and Azure services. The developer will partner with business and IT stakeholders to deliver scalable, secure solutions that improve business operations.
The developer will work within a collaborative Agile/Scrum delivery environment, participating in iterative requirements, development, testing, deployment, and production support activities across business and technical teams.
The candidate must reside within the continental US.
Responsibilities
- Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 Customer Service.
- Configure tables, entities, forms, views, business rules, and automated processes to meet operational requirements.
- Integrate Dynamics 365 with enterprise systems using APIs, web services, Microsoft Power Platform, Dataverse, and Azure services.
- Collaborate with business stakeholders and IT teams to gather requirements and translate them into scalable technical solutions.
- Conduct unit and user acceptance testing, manage solution deployments, and optimize application performance.
- Provide troubleshooting, production support, and technical documentation while ensuring adherence to Microsoft best practices, security controls, and compliance standards.
- Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of five years of hands-on experience developing and supporting Microsoft Dynamics 365 Customer Service or Customer Engagement solutions.
- Proficiency in Dynamics 365 configuration and development using JavaScript, C#, .NET, plugins, workflows, and Power Platform.
- Demonstrated experience integrating Dynamics 365 with enterprise applications through APIs, web services, and integration tools.
- Hands-on experience with Microsoft Dataverse, model-driven Power Apps, and Power Automate.
- Strong analytical, problem-solving, communication, and collaboration skills, with the ability to work effectively across business and technical teams.
Additional Qualifications
- Prior experience supporting federal government CRM implementations, particularly for the VA or another federal healthcare agency.
- Experience with data migration, ETL processes, and solution delivery within an Agile/Scrum environment.
- Experience with Azure Logic Apps, Azure Functions, Azure DevOps practices, and Microsoft Dynamics 365 or Power Platform certifications.
Security Clearance Requirements
- U.S. Citizenship is required.
- All selected candidates must successfully complete a background check.
- Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.
Benefits
- Medical/Dental/Vision
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training Opportunities
- Remote Opportunity
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.
Similar Jobs
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Designs and produces proposal documents, presentations, graphics, infographics, and bid materials. Translates complex technical information into clear visual stories, maintains templates and design systems, coordinates document production and quality checks, tracks revisions and submission requirements, and supports final digital and print delivery. Collaborates with proposal managers, business development teams, and technical experts while improving production workflows and supporting customer-facing materials.
Top Skills:
Adobe AcrobatAdobe Creative CloudAdobe IllustratorAdobe IndesignAdobe PhotoshopPdf
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Leads internal communications for enterprise priorities, organizational change, M&A integrations, organizational updates, and People programs. Develops employee messaging, FAQs, presentations, manager toolkits, intranet content, and leadership communications. Manages communication plans, timelines, stakeholders, approvals, and multiple workstreams while anticipating employee concerns, synthesizing feedback, and advising leaders on communication risks and solutions.
Top Skills:
ExcelMicrosoft 365PowerPointSharepointTeamsWord
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Leads technical execution for complex enterprise IT implementations, serving as the technical authority and project engineering manager. Oversees solution architecture, requirements traceability, design, testing, data migration, technical performance, risk management, suppliers, budgets, schedules, and cross-functional delivery. Partners with project managers, architects, business leaders, and technology teams to ensure solutions meet business and technical requirements. Requires strong systems engineering, cloud, networking, leadership, stakeholder management, and decision-making capabilities.
Top Skills:
AWSAzureCloud ComputingMesNetworkingPlm
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
