Ecommerce Coordinator, Sandro, SMCP Group

Position:  Sandro ECommerce Coordinator

Location:  SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY  10005

Who We Are

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections.  Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values.  With a portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets.  Complementing our physical presence, our eCommerce websites in the U.S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe. 

Visit our Global Company website at https://www.smcp.com/en to learn more. 

What Sets Us Apart as an Employer in the Global Luxury Fashion Space

At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars – Product, People, and Planet – our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB).  Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture.  Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members.  Our strong financial results are bolstering or appeal as an employer, marking 2021 as our “comeback” year.  Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success.  Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion. 

This position will be responsible for coordinating and executing the email marketing strategy as well as maintain brand engagement and customer loyalty.   

Organizational Structure - Reporting Relationships

Internal:

• Direct Supervisor: Sandro Director of Ecommerce
• Executive Head: Vice President, Digital & Customer Experience 

Essential Duties and Job Responsibilities

Job responsibilities include but are not limited to the following: 

ECOMMERCE PLATFORM:

• Manage product launches
  • Activation and categorization
  • Filtering attributes, product recommendations, complete the look sets
  • Onsite sorting and merchandising
• Oversee daily-to-day maintenance and navigation
  • Perform regular checks to identify any product, inventory, or functionality issue
  • Work closely with CRM team to create product selections to support email / SMS
  • Update SEO data
• Support in content management
  • Assets development
  • Content refreshes and scheduling
• Promotions set up (sale pages & content, campaigns, pricebook updates)
• Provide suggestions for website improvements and process optimizations
• Supervise one intern on daily supporting tasks

BUSINESS ANALYSIS:

• Deliver regular business reporting on 
  • Return reasons data
  • Product performance
  • Event and collection recaps

Principal Skills, Knowledge & Abilities Required  

• Required Skills/Knowledge:
• 1-2 years' experience in a related field
• Bachelor’s degree 
• Proficient in Microsoft Office Suite – Outlook, Word, PowerPoint, Excel & Photoshop
• Able to handle multiple tasks in an organized manner; prioritize and meet deadlines, concurrently
• Strong analytical, problem solving, and organizational skills
• Excellent written and verbal communication skills
• Proven experience working independently, in a fast-paced environment
• Experience with Salesforce & GA4 a plus
• Fluent in French is helpful but not required
• Fast learner with a desire to work within E-Commerce in the retail industry.

What We Will Offer You in Return!

• Health, Vision, and Dental Insurance
• Generous shopping discount
• Generous PTO Bank
• Separate bank of Sick Time
• 12 corporate holidays with early dismissals the day before the holiday.
• Summer Fridays
• 401K Savings Plan
• Culture of Engagement
• Career Growth Opportunities
• Flexible hybrid work schedule
• 4 completely remote workweeks per year.