The Ecommerce Coordinator will manage daily operations of the Shopify Plus store, coordinate with teams for product launches and campaigns, and analyze performance to improve sales and conversion.
About Us:
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.
About the Job:
Comfrt is seeking an Ecommerce Coordinator to manage the day-to-day operations of our Shopify Plus store and ecommerce ecosystem. You’ll partner with Marketing, Creative, and Operations teams to ensure the site is accurate, high-performing, and conversion-focused. This role is ideal for someone detail-oriented, analytical, and excited to make a direct impact on online revenue.
Responsibilities:
Site Operations & Product Management
- Assist with daily Shopify and TikTok Shop operations, ensuring site stability and seamless user experience.
- Set up, QA, and launch new products accurately and on schedule on Shopify Plus and TikTok Shop.
- Maintain and audit product catalog data, including descriptions, imagery, sizing, inventory, and filters.
- Troubleshoot site issues and coordinate with developers, vendors, or internal teams for resolution.
Digital Merchandising & Campaign Execution
- Assist with execution of digital merchandising strategies, with the goal of optimizing the customer experience to increase sales and improve conversion rates
- Assist with execution of campaigns including promotions, seasonal updates, and landing pages.
- Support QA for all campaign changes, updates, and deployments.
- Analyze site and product performance to inform merchandising and marketing decisions
- Assist with other Ecommerce initiatives across cross-channel auditing, SEO, creative optimization and competitor research.
Cross-Functional Collaboration & Operations
- Partner with Marketing, Creative, and Ops on campaign planning and execution.
- Coordinate with warehouse and operations teams to ensure accurate inventory and order fulfillment.
- Collaborate with Customer Experience to resolve online order or product data issues.
- Support ad-hoc ecommerce projects and manage relationships with vendors or service providers.
- Collaborate with the Tech team to identify and resolve bugs and QA new features.
Requirements:
- 1–3 years of ecommerce or digital merchandising experience; DTC/fashion experience a plus.
- Hands-on experience with Shopify Plus and ecommerce CMS tools; familiarity with Asana or Monday.com preferred.
- Proficiency in Google Analytics and strong understanding of ecommerce KPIs.
- Highly organized with strong attention to detail and ability to manage multiple projects.
- Analytical, solution-oriented, and able to follow through independently.
- Strong communication skills and ability to collaborate across teams.
- Proficient in Excel/Google Sheets and standard office tools.
- Self-starter who thrives in a fast-paced, remote environment.
- Inquisitive and interested in growing overall digital knowledge
Why Join Comfrt?
- Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
- Work in a supportive, creative environment where your ideas and growth are valued.
- Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
- Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.
Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Similar Jobs
.png)
Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
The Team Lead, Claims oversees a team of adjusters, ensuring optimal claims outcomes, managing performance, and resolving escalated issues while driving team goals.
Top Skills:
G-Suite ToolsMicrosoft Office Suite
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Training Delivery Manager leads a team of trainers, ensuring high training standards, quality assurance, performance management, and stakeholder collaboration to enhance learner experience and quality outcomes.
Cloud • Information Technology • Security • Software • Cybersecurity
The Regional Sales Director will recruit and develop sales talent, understand customer needs, manage business operations, and drive sales opportunities within the software or security industry.
Top Skills:
AICloud Security
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
