Serve as a trusted technical advisor for electric utility customers, leading discovery, designing solutions, delivering tailored demonstrations and POCs, responding to RFPs/RFIs, and collaborating cross-functionally to align product capabilities with utility operational needs.
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
At Itron, we are building the digital foundation for the next generation of utility infrastructure. Our Resiliency Solutions business helps energy providers modernize how they plan, build, inspect, and operate the networks that power communities every day. As utilities continue investing in grid modernization, resiliency, renewable integration, and critical infrastructure expansion, we deliver technology solutions that connect field operations, office workflows, and enterprise systems in real time.
The Electric Solution Consultant serves as a trusted advisor and technical solution expert throughout the sales process, partnering closely with Account Executives to support Electric utility opportunities. This role leads discovery efforts, defines customer-centric solutions, delivers tailored demonstrations, and helps customers understand how Itron’s Resiliency Solutions can address their business and operational challenges. The ideal candidate combines deep Electric utility industry expertise with strong technical consulting, collaboration, and communication skills.
Duties & Responsibilities- Lead comprehensive discovery engagements with Electric utility customers to understand business objectives, operational challenges, workflows, technology environments, and success criteria.
- Develop discovery plans, facilitate stakeholder discussions, document findings, and serve as the primary knowledge resource for internal teams throughout the sales cycle.
- Translate customer requirements into clear, actionable solution recommendations that align business needs with product capabilities and implementation strategies.
- Create solution descriptions, technical proposals, and response materials for RFIs, RFPs, RFQs, and other procurement activities.
- Deliver engaging, value-based product demonstrations tailored to customer use cases, operational workflows, and strategic priorities.
- Design, coordinate, and support proof-of-concept (POC) engagements and trial programs, including project objectives, success metrics, execution plans, and stakeholder alignment.
- Lead solution discovery workshops and collaborate with cross-functional teams to facilitate business and technical discussions that drive customer value.
- Partner closely with Product Management, Marketing, Customer Operations, and Sales teams in a collaborative and agile manner to ensure alignment between customer needs, market trends, and product direction.
- Act as a customer-centric advocate by providing structured feedback from prospects and customers to support product innovation and continuous improvement.
- Represent Itron at conferences, industry events, customer meetings, and trade shows while serving as a credible subject matter expert for Electric utility audiences.
- Configure demonstration and solution environments to address customer-specific requirements and showcase operational and business outcomes.
- Support the development and maintenance of solution consulting assets, including demo environments, use cases, messaging, presentations, and enablement materials.
- Collaborate with Product Marketing and Marketing teams to develop compelling Electric utility-focused content, demonstrations, and customer-facing resources.
- Maintain expertise in Electric utility construction, field operations, asset management, work management, GIS technologies, and emerging industry trends.
- Demonstrate accountability, authenticity, innovation, and a commitment to customer success in all customer and internal interactions.
- 5+ years of experience as a Solution Consultant, Sales Engineer, Solutions Engineer, or Sales Consultant supporting enterprise SaaS solutions.
- Experience working with utility organizations and supporting customer-facing technical sales activities.
- Strong understanding of Electric utility construction, field operations, work management, asset management, or related utility operational processes.
- Experience leading customer discovery sessions, workshops, technical assessments, proof-of-concepts, and trial programs.
- Demonstrated ability to deliver tailored, value-based product demonstrations to executive, business, and technical stakeholders.
- Strong written, verbal, and presentation communication skills.
- Ability to translate complex business, operational, and technical requirements into effective solution recommendations.
- Strong problem-solving skills with an innovative and consultative approach to customer engagement.
- Proven ability to work collaboratively across Sales, Product, Marketing, and Customer Success organizations.
- Self-motivated, adaptable, and capable of thriving in a fast-paced, agile environment.
- Bachelor’s degree or equivalent combination of education and relevant experience.
- Willingness to travel up to 50% within assigned territories, including occasional weekend and international travel.
- Experience working with Electric utilities, utility contractors, or software platforms supporting Electric utility operations.
- Experience supporting Electric distribution, transmission, or grid modernization initiatives.
- Familiarity with GIS, work management, ERP, mobile workforce management, asset management, or digital construction management systems.
- Experience collaborating with Product Management teams and providing structured customer and market feedback.
- Experience responding to complex enterprise RFPs, RFIs, and procurement processes.
- Experience supporting large, multi-stakeholder enterprise sales cycles.
- Knowledge of utility technology ecosystems, digital transformation initiatives, and operational technology trends within the Utilities & Energy sector.
- Experience working in customer-centric organizations focused on innovation, collaboration, and continuous improvement.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $96,000-155,250 annually. This position is eligible for our annual bonus program.
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
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