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Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
- The Elevator Operator is responsible for greeting and welcoming guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.
What will you do?
- Greets and welcomes guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.
- Assists high profile guests and patrons when entering and exiting the elevator.
- Assists guests and patrons with disabilities
- Prioritizes guest pickups with/without direction from supervisor.
- Informatively answers guests’ questions concerning Madison Square Garden amenities and operation.
- Monitors radio communication for and rapidly responds to any emergencies.
- Ensures only staff or guests with proper credentials gain access to restricted levels.
What do you need to succeed?
- Articulate with excellent hospitality, interpersonal and communication skills.
- Ability to work professionally as a team player in a high volume, fast paced environment.
- Will have the ability to solve problems, have conflict resolution skills, and handle customer situations in a highly sensitive, heightened and urgent environment; comfortable working with large crowds
- Maintains a professional manner, presence, and appearance always while on premises/duty.
- Prior Arena/Theatre and elevator operating experience preferred.
- Must be a member or join 32BJ SEIU
- Must be able to pass and maintain certification in a comprehensive alcohol management program.
- This position is part time and is scheduled based on events.
Special Requirements
- Must be able stand for long periods.
- Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends.
- Ability to stand for long periods of time and move about the venue throughout the duration of the shift.
#LI- Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Madison Square Garden Entertainment Corp. New York, New York, USA Office
2 Penn Plaza, New York, New York, United States, 10121
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