Emerging Accounts Manager

At Coretelligent, we take ownership of the technology our clients rely on every day.

We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence.

Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.

We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here

What We’re Looking For

At Coretelligent, we believe every client relationship matters, regardless of size. We’re looking for an Emerging Accounts Manager to own and grow our portfolio of emerging accounts, serving as the primary relationship owner for clients with less than $50,000 in annual recurring revenue.

This role will manage a high-volume book of business, roughly 170 accounts. You’ll be responsible for building relationships, driving proactive outreach, identifying growth opportunities, and helping clients understand where Coretelligent’s services can add value as their needs evolve. This is not a passive account maintenance role. It’s a highly proactive, consultative position focused on retention, expansion, and creating a strong client experience across a scaled portfolio.

The ideal candidate is organized, commercially minded, and comfortable managing a high volume of client relationships while balancing renewals, upsell opportunities, and day-to-day account engagement in a fast-paced MSP environment.

Remote (U.S) | Exempt | Reports to VP of Account Management

What You’ll Do:

• Own a high-volume portfolio of emerging accounts, primarily clients with less than $50,000 in annual recurring revenue
• Serve as the primary point of contact for assigned clients, building relationships through proactive outreach, ongoing engagement, and consistent follow-up
• Drive account growth through strategic upsell, cross-sell, renewal, and account development efforts across a high-volume portfolio
• Build and execute a structured outreach cadence to strengthen client relationships, surface needs, and create expansion opportunities
• Educate clients on Coretelligent’s service offerings and help connect technology, security, and service solutions to their business needs
• Prepare and deliver quotes, proposals, renewals, and account recommendations tailored to each client’s environment and goals
• Monitor account health, service usage, renewal timing, and client activity to identify risk, retention concerns, and growth opportunities
• Maintain accurate pipeline activity, account notes, renewal forecasting, and opportunity tracking within CRM tools
• Partner cross-functionally with Sales Engineering, Marketing, Service Delivery, and leadership to support campaigns, solution positioning, and account strategy
• Help define and refine the engagement model, outreach strategy, and operational playbook for Coretelligent’s emerging account segment

What You Bring to the Table:

• 2+ years of experience in account management, inside sales, client development, or a related client-facing commercial role
• Experience managing a book of business, renewals, and/or client growth initiatives in a high-volume environment
• Strong consultative selling and relationship management skills, with the ability to uncover client needs and position solutions effectively
• Proven ability to build relationships proactively and drive revenue growth through consistent outreach and account engagement
• Strong organizational skills with the ability to manage competing priorities across a large portfolio of accounts
• Experience working in CRM platforms such as Salesforce, HubSpot, or similar tools with strong attention to pipeline hygiene and activity tracking
• Strong written and verbal communication skills, including the ability to present recommendations, proposals, and service value clearly
• Experience partnering cross-functionally with internal stakeholders such as sales engineering, marketing, operations, or service delivery teams
• Experience within managed services, IT services, SaaS, technology, or recurring revenue environments preferred
• Familiarity with IT, cybersecurity, managed services, or technology solutions is a plus, but not required

What We Bring to the Table:

Salary Range

The reasonably expected annual base compensation range for this position is $90,000 - $105,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determined by job-related skills, experience, geographic location and applicable state or local laws.

Commission Eligibility

This role may also be eligible for commission under Coretelligent’s sales compensation plan.

On-Target Earnings (OTE)

The reasonably expected annual on-target earnings (OTE) for this position are $110,000 - $125,000, inclusive of base salary plus target commission based on achievement of performance goals.

Benefits

Health, Dental, & Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation & Sick Days.

Perks

Observed company holidays, including a day off on your birthday, flexible vacation, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health & wellness perks.

Equal Opportunity and Accessibility Commitment

Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more. Our focus is on creating an inclusive workplace where diversity is valued beyond compliance, ensuring that every team member feels respected, supported, and empowered to be their authentic selves.

We extend our dedication to accessibility and inclusivity to our remote workforce. In alignment with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to enable individuals with disabilities to effectively perform their job duties in a remote setting. Applicants needing accommodations for the application or interview process are encouraged to reach out to [email protected] for necessary arrangements.

Recruitment Process & Candidate Privacy:

Coretelligent is committed to a fair and transparent hiring process. As part of this, we use AI-assisted tools to support interview note-taking and documentation. These tools are used solely to assist our team and do not evaluate candidates or make hiring decisions. All candidate assessments and final decisions are made by our hiring team.

We are committed to using technology responsibly and maintaining an equitable process. If you prefer not to have AI-assisted note-taking during your interview, please let us know and we are happy to accommodate.

In compliance with the Colorado Anti-Discrimination Act (CADA), we do not request or consider age or age-adjacent information (such as graduation dates) during the hiring process. We encourage all qualified individuals to apply, regardless of age.

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA); please review our CCPA Notice for California Residents here for more information on how we collect and use your personal information.

Additional Information:

E-Verify www.dhs.gov/E-Verify      

For information about the right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. 

As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.

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