Employment Specialist (Education and Workforce)

Intro/Program Description: Goddard Riverside is a well-established Manhattan community-based agency with an annual operating budget of approximately $ 50 million. Goddard Riverside is one of New York City’s leading human service organizations meeting the basic needs of children, youth and families, homeless people, and older adults across Manhattan and New York City.

Purpose of Position: The Isaacs Center is looking for a highly motivated individual to support intergenerational and community engagement efforts. In collaboration with the Engagement and Success team, this role supports program recruitment efforts, manages integrational programming, and builds a strategy for engaging NYCHA residents within the Isaacs/Holmes development and surrounding communities.

Schedule: Monday through Friday, 35 hours per week

Salary Range: $46,000-$50,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Role, Responsibilities, and Essential Duties

Workshop & Event Facilitation & Lesson Planning

• Develops and facilitates professional development workshops which prepare our participants for employment opportunities including internships and apprenticeships that match the participants’ skills, work experience, training, and interests across sectors and GED programming
• Support the coordination of and off-site activities, visits, and workshops for participants including scheduling, securing space, transportation, food, etc in coordination with Career Services Coordinators
• Work alongside Engagement & Success team to plan and execute college and career fairs, panels, etc
• Host monthly resume development workshops for current and prospective clients

Client Engagement and Support

• Develop engagement strategies to connect with young people between 16 – 24+ who reside in the Isaacs Houses / Holmes Towers NYCHA (New York City Housing Authority) development
• Track data and participant progress via Salesforce
• In collaboration with the CASH (Career and Alumni Services Hub) team r, evaluates and matches participants with employment placements. Monitors and supports the on-going engagement of participants at their placements.
• Supports all departmental recruitment, engagement, and retention efforts.
• Identifies career advancement opportunities and pathways within three primary growing labor market sectors (Child Care, Health Care, and Hospitality and Food Services) and supports the placement and on-going growth of participants within those pathways.
• Remains current on local hiring and labor trends, including job fair participation, staff development opportunities, and training.
• Understands funder goals and uses data to document consistently and accurately, in real time, all participants, employer contacts, activities, and outcomes into Isaacs Centers data base (Salesforce)
• Collaborates with Advance and Earn program leadership to support credential attainment, and continuing education for GED and advanced training participants
• Assist with collecting and inputting all necessary data and provide all required information for weekly/monthly/quarterly/annual reports.
• Attend staff meetings, team meetings, and content meetings, as required
• Other duties as requested

Qualifications/Educational Requirements

• Education: Associates degree
• 1-2 of experience facilitating workshops
• High degree of attention to detail, superior organizational skills, and strong interpersonal skills.
• Demonstrated ability to work collaboratively with staff and clients

Preferred Qualifications

• Bachelors degree Experience in community organizing and working with young adults (16-24) and older

Knowledge, Skills and Abilities

• A Working knowledge: Basic understanding of youth and adolescent development
• General knowledge: sufficient knowledge of professional resume development management
• Thorough knowledge: A thorough understanding of NYCHA Tenant Associations, East Harlem and beyond.

Physical Requirements/Working Conditions

• Ability to work outdoors, weather permitting
• Essential physical requirements, such as climbing, standing, stooping, or typing.
• May require light physical effort/lifting, up to 20 pounds of promotional materials/equipment
• May be required to work weekends/nights at special events
• Some travel required within the five boroughs for meetings and site visits

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.