DevOps Engineer

| Greater NYC Area

Overview

Jackpocket is looking for a highly skilled, talented, and creative problem solver to help create a world-class, state-of-the-art technology ecosystem. The DevOps Engineer will have the opportunity to influence the architecture of the Jackpocket systems by improving existing systems and building new pieces from scratch. The candidate should be able to tackle difficult tasks autonomously. They should be able to introduce new tools and technologies that will help the company grow. The DevOps Engineer will be empowered to make a difference, and to showcase their solutions to the entire organization.

Responsibilities

  • Ensure operation of services are running smoothly
  • Improve existing services to make them more reliable, more efficient, and more cost effective
  • Enforce security best practices across systems
  • Establish policies and software for monitoring services
  • Write technical documentation for new and old processes
  • Automation of manual tasks
  • Keep infrastructure software up to date
  • Introduce new tools and strategies for improving system infrastructure

Requirements

  • 5+ years of DevOps work
  • Can write nontrivial bash scripts
  • Experience with containerization technology including but not limited to Docker, and Kubernetes
  • Proficient in a systems programming language like Python and Go
  • Experience with Database systems like: Postgresql, Redis, Memcached, etc
  • Experience with continuous integration
  • Deployed software to Kubernetes with Helm
  • Extensive knowledge of system monitoring and related tools such as: Grafana, and Prometheus
  • Excellent communication skills and technical writing experience
  • Knowledge of service mesh technologies like Istio

Bonus

  • Experience maintaining a Ruby on Rails application
  • Experience with Deis Workflow
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Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • SmartsheetManagement

Location

Our new headquarters is located right at Bryant Park with great eats, happy hour spots, and transportation options galore.

An Insider's view of Jackpocket

How does your team reward individual success?

We have Friday Wins to celebrate what people have accomplished over the last week: new designs, new features in the app, new ads, marketing successes, etc. Throughout the day, people will give you shoutouts for good work on our Slack channels. Our CEO does a really good job of recognizing ideas and giving feedback.

Nick

Developer

How do you collaborate with other teams in the company?

Anything that will help Jackpocket users is part of my realm! Day to day that could mean working with developers to "check under the hood" and investigate potential issues, with the marketing team to ensure we're using consistent brand voice with our customers, or with product strategy to report customer feedback so we can continue to enhance.

Meisha

Customer Service

What are some things you learned at the company?

I joined Jackpocket in the early days, when there were only 6 of us, and knew absolutely nothing about the lottery industry. It’s exciting because there is no roadmap for the problem we’re trying to solve. We get to build everything from scratch. It’s a unique opportunity and a challenge—nothing fazes us!

Javier

Developer

How do your team's ideas influence the company's direction?

If we have ideas, we can run with them. And then before you know it, it’s a key feature to our business. People aren’t telling you no. I’ve been with Jackpocket since the beginning and a couple of big company milestones came about from a question like “Hey, could we get this to work…?” that someone took ownership of and ran with.

Matt

Developer

What’s the vibe like in the office?

It’s a friendly, comfortable atmosphere, and we interact with each other in a low-pressure way. We love to go to lunch and happy hours together, and we have a rooftop deck where we can relax or even grill. Maybelle (our office dog) is usually running around. The people are a family.

Karolina

Motion Designer

What are Jackpocket Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
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