Zipari
Brooklyn, NY
Remote

Director, CRM Technology

| Greater NYC Area | Remote
Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and are committed to achieving company goals. Our team has foodies, talented musicians, artists, and a mix of other unique elements that make us one: The Zipari team!

What You'll Be Doing

  • Providing direction and technical expertise in design and development of CRM applications using Salesforce and MS Dynamics.
  • Presenting CRM solution options to Zipari clients and leadership.
  • Maintaining knowledge of current and emerging technologies and products related to CRM technology.
  • Estimating resource requirements and budgets for client implementations, coordination with product and client delivery teams on deliverables.
  • Leading technical solutions that are aligned with the client and business objectives.
  • Ensuring teams follow the standard operating procedures, project guidelines, policies and documentation requirements across project phases.
  • Conducting/Participating on daily scrum meetings for product development and client implementations.

Requirements

  • 8+ years of software development management experience with CRM technology and applications
  • 5+ years of working within the health insurance industry
  • Experience with building Salesforce and/or MS Dynamics products and knowledge of product development best practices
  • Deep understanding of industry patterns for application architecture and integration
  • Agile development experience
  • Strong background in Salesforce (Visualforce, Lightning, AppExchange) or MS Dynamics development, configuration, and integration work
  • Experience working with Python, Java, Javascript (Angular framework), etc. is a plus
  • Excellent communication and collaboration skills
  • Ability to manage and organize multiple priorities to ensure the highest quality deliverables
  • Demonstrated experience communicating complex products to internal and external stakeholders from business care through delivery

Benefits

  • Competitive salary
  • Excellent health, dental and vision benefits
  • Generous vacation and leave policies
  • Flexible working hours
  • Support for remote work during COVID-19
  • Maternity and paternity leave
  • Advanced certification and training opportunities
  • Roundout - weekly get-togethers hosted by our Founder/CEO
  • Casual dress

Zipari is committed to a diverse workplace and equal opportunity. We understand that the products we build and the work that we do is better and greater when it is inclusive of varied experiences, skills, and perspectives. We encourage everyone whose experience is close to what we are looking for to apply and allow our team to get to know you.


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Where we are

Zipari is located in the historic Dumbo neighborhood. Outlined by the beautiful Brooklyn Bridge Park, enjoy lunch outside or under the Brooklyn bridge

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • LightningLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • HarvestManagement
    • ForecastManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubSpotEmail
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What are Zipari Perks + Benefits

Zipari Benefits Overview

- Competitive salary
- Excellent health, dental and vision benefits
- Generous vacation and leave policies
- Flexible working hours
- Support for remote work during COVID-19
- Unlimited monthly MetroCard
- Maternity and paternity leave
- Advanced certification and training opportunities
- Roundout - weekly get-togethers hosted by our Founder/CEO
- Casual dress

Culture
Partners with Nonprofits
Zipari has partnered with Tech Kids Unlimited and the Red Hook Initiative.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns

Zipari Careers In NYC
6

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Product Director, Internal Products

Zipari
Greater NYC Area
2 days ago
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Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and

Senior Account Executive

Zipari
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4 days ago
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Developing VP and C-level relationships with large regional and national health payer target customers and assigned accounts. Implementing a programmatic, consultative and/or strategic approach to ensure optimal solutions for the clients. Prospecting deeply into large matrixed payer organizations to determine business hierarchy and business ownership. Developing relationships with prospective clients and nurture those relationships for potential opportunities. Presenting to VP and C-level executives various Zipari solutions. Problem solving and solution selling to various business owners and into the C-suite. Creating proposals and managing the proposal process from creation to closing. Responding to and managing the RFP process. Representing Zipari at conferences and trade shows. Utilizing and documenting all activities in Salesforce. Ability to work independently and potentially remotely.

Director, CRM Technology

Zipari
Greater NYC Area
5 days ago
+32
Providing direction and technical expertise in design and development of CRM applications using Salesforce and MS Dynamics. Presenting CRM solution options to Zipari clients and leadership. Maintaining knowledge of current and emerging technologies and products related to CRM technology. Estimating resource requirements and budgets for client implementations, coordination with product and client delivery teams on deliverables. Leading technical solutions that are aligned with the client and business objectives. Ensuring teams follow the standard operating procedures, project guidelines, policies and documentation requirements across project phases. Conducting/Participating on daily scrum meetings for product development and client implementations.

Product Director, CX

Zipari
Greater NYC Area
1 week ago
+32
Defining product strategy and the roadmap for Zipari’s CX Engine. Managing feature intake for product line. Leading integration for the CX Engine with the DX and ICX products, as well as with external vendors. Managing product development, product and UX teams to execute user stories. Managing product engineering team to ensure alignment with product, architecture reviews, development velocity and technology selection. Guiding the accelerated features strategy to continue improving our configuration and productization. Approving the Release/Manual QA Testing Plan (Core Use Cases and Functionality including alternate scenarios). Performing case studies focused on driving business results and leveraging those results in building product. Analyzing prospects for product fit as well as potential partners. Participating and helping facilitate strategic 3rd party product partnerships. Creating and defining the strategic resource investments that emerge from the individual products. Investments could include new features, paying off technical debt, etc.

Director, Business Development - Microsoft Solutions

Zipari
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1 week ago
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Zipari is looking for a Director, Business Development dedicated and focused on our partnership with Microsoft focused on Zipari solutions for Microsoft Dynamics and Microsoft Cloud for Healthcare. This role will develop a business strategy, while understanding our target customers’ business, the Zipari product suite, and the health plan industry. This is a high impact and visible role that will drive current and future Microsoft Dynamics sales and partnership strategies across our business models, sales, delivery, product and technology. Our ideal candidate will own the relationship with Microsoft and potentially others at the C-suite level, while continuing to build strategic relationships with trust and integrity.

IT Financial Analyst Consultant

Zipari
Greater NYC Area
2 weeks ago
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Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and are committed to achieving company goals. Our team has foodies, talented musicians, artists, and a mix of other unique elements that make us one: The Zipari team!