Director, CRM Technology

| Greater NYC Area
Zipari is a technology start-up company based in DUMBO, Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by data analytics. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and are committed to achieving company goals. Our team has foodies, talented musicians, artists, and a mix of other unique elements that make us one: The Zipari team!

What You'll Be Doing

  • Providing direction and technical expertise in design and development of CRM applications using Salesforce and MS Dynamics
  • Presenting CRM solution options to Zipari clients and leadership
  • Maintaining knowledge of current and emerging technologies and products related to CRM technology
  • Estimating resource requirements and budgets for client implementations, coordination with product and client delivery teams on deliverables 
  • Leading technical solutions that are aligned with the client and business objectives
  • Ensuring teams follow the standard operating procedures, project guidelines, policies and documentation requirements across project phases
  • Conducting/Participating on daily scrum meetings for product development and client implementations

Requirements

  • 8+ years of software development management experience with CRM technology and applications
  • 5+ years of working within the health insurance industry
  • Experience with building Salesforce and/or MS Dynamics products and knowledge of product development best practices
  • Deep understanding of industry patterns for application architecture and integration
  • Agile development experience
  • Strong background in Salesforce (Visualforce, Lightning, AppExchange) or MS Dynamics development, configuration, and integration work
  • Experience working with Python, Java, Javascript (Angular framework), etc. is a plus
  • Excellent communication and collaboration skills
  • Ability to manage and organize multiple priorities to ensure the highest quality deliverables
  • Demonstrated experience communicating complex products to internal and external stakeholders from business care through delivery

Benefits

  • Competitive salary
  • Equity
  • Excellent health, dental and vision benefits
  • Generous vacation and leave policies
  • Flexible working hours
  • Support for remote work during COVID-19
  • Unlimited monthly MetroCard
  • Maternity and paternity leave
  • Advanced certification and training opportunities
  • Roundout - weekly get-togethers hosted by our Founder/CEO
  • Casual dress

Zipari is committed to a diverse workplace and equal opportunity. We understand that the products we build and the work that we do is better and greater when it is inclusive of varied experiences, skills, and perspectives. We encourage everyone whose experience is close to what we are looking for to apply and allow our team to get to know you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • LightningLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • HarvestManagement
    • ForecastManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubSpotEmail

Location

Zipari is located in the historic Dumbo neighborhood. Outlined by the beautiful Brooklyn Bridge Park, enjoy lunch outside or under the Brooklyn bridge

What are Zipari Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Zipari employees can bring their pets occasionally during events such as happy hours or office parties.
Professional Development Benefits
Job Training & Conferences
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