ActionIQ

Our mission is to unlock the power of data to transform customer engagement and create authentic human connections.

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Director of Engineering

Sorry, this job was removed at 4:07 p.m. (EST) on Thursday, August 26, 2021

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About the Role:

At ActionIQ, we are looking for a Director of Engineering to join our team and lead our product and platform engineering teams. We are looking for someone who has led multiple teams of software engineers and is excited about building a great enterprise SaaS solution that delivers transformative technology to some of the largest brands in the world.

About the Team:
Engineering at ActionIQ plays a critical role in building and maintaining the best CDP on the market. On a day-to-day basis, we invest in a number of different areas - data platform capabilities, feature development, services and infrastructure development, security and operations.

As a member of the Engineering leadership team you’ll join a small group of experienced leaders who are responsible for the technical strategy and delivery of our software platform and product. As part of the team you will collaborate with us as we evolve our organizational structure and help hire, coach and retain our talented engineers.

One year from now you will have (what has been accomplished):

Partnered with our VP Engineering, CTO and other leaders, to develop and guide the implementation of ActionIQ’s Engineering strategy and team design
Helped us double the size of our Engineering organization
Led key product and platform projects that enable company growth and the continued successful delivery of our software and services
Led the investment and development of our Machine Learning and Data Science strategy
Helped us build our reputation as an NYC startup, and a great place to work

Responsibilities:

Lead our product and platform engineering teams
Collaborate with Product Management, Architects, UX, TechOps, Security and other teams to build a strategy and roadmap that addresses the needs of our growing client base
Lead agile development and deployment processes and drive measurable improvements across process, systems and software
Coach and develop your managers and help them grow and develop the Engineers within their teams

Requirements

Excellent manager of managers with the ability to mentor and grow senior engineers and engineering managers
10+ years of combined engineering experience; ideally starting as a software engineer, then transitioning to senior management roles
Experience scaling engineering teams and products at a fast-growing startup; ideally in B2B SaaS
Experience leveraging engineering expertise in cross-functional teams and externally, helping others see the tradeoffs in key decisions.
Experience fostering an environment of innovation and promoting engineering best practices across teams
Proven track record of attracting, engaging, and retaining talent
Proven track record of building inclusive, positive work environments

Benefits

Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
Competitive compensation package, including significant equity component
Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
Top notch health insurance benefits, including 12 weeks paid parental leave for both parents.

We are currently working remotely due to COVID-19, but we will be opening a beautiful new office right on Madison Square Park! All NYC-based employees will have the option to return to the office 3 days per week beginning after Labor Day on an “opt-in” basis. We plan to officially reopen our office in the beginning of 2022.
Check out our latest blog post here to learn how we designed our return to work plans.

Work from Home stipend to optimize office set up

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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Danny Graham

Staff Engineer

FLEXIBLE TECH

Promoting Versatility in Tech and Talent

Staff Engineer Danny Graham enjoys flexibility in his tech stack. At work, he gets to play with systems like Scala, k8 and RabbitMQ, which can ramp up to meet workload needs and wind down after. “These tools let us do more with less in an elegant way,” he explained. The versatility of its tech stack reflects ActionIQ’s ethos of experiment-based innovation, where developers are encouraged to present demos, join lunch and learn sessions and participate in the bi-annual hackathon. For those with such entrepreneurial inclination, “Bring your sense of adventure and curiosity,” Graham said.

Experimentation and innovation are culturally ingrained.

Amanda Pogue

Data Scientist, Product Analytics

FLEXIBLE ROLES

Building The Bridge Between Data and Product

Data shapes business operations at ActionIQ, which makes Data Scientist Amanda Pogue’s embedded role unique on the product team. It’s part of the company’s goals of bringing product analytics to the forefront of product release, like the new customer-facing dashboard. “It gives me the opportunity to better enable the product and design teams to use data in their day-to-day,” she said. With her transition to product, Pogue gains better insight into the needs of the business and the product development process. It also presents an avenue to advocate for data projects in the product pipeline.

There is no shortage of interesting questions to investigate, and plenty of curious colleagues with whom to collaborate.

Tina Tyavlovsky

Senior QA Engineer

PIONEERING QA

Innovative Work Backed By High Quality Standards

As ActionIQ’s first embedded QA engineer, Tina Tyavlovskaya sought not only to replace the company’s third-party testing process but to shed the perception of QA as one that impedes progress. “QAs define quality standards across the engineering org and provide guidance on how to meet these standards,” she said. Moving QA in-house required a revamped strategy: a “priority-based test scope approach” with a mix of automated and commercial tools to meet team requirements and generate better coverage. There’s also the migration to Cypress, a more efficient tool for parallel testing and development.

QAs are not gatekeepers or bottlenecks in software development life cycles, but facilitators of constant integration and efficient testing processes.

What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Hybrid work model

In-person all-hands meetings

Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.

In-person revenue kickoff

Flexible work schedule

Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.

Remote work program

For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working

Diversity

Documented equal pay policy

Hiring practices that promote diversity

Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams

Health Insurance + Wellness

Flexible Spending Account (FSA)

Provided through Navia

Disability insurance

Dental insurance

Two plan options through Guardian.

Vision insurance

Provided through Guardian/VSP XPHealth vision discounts

Health insurance

Choice of four EPO & PPO plans through Anthem BCBS

Life insurance

Wellness programs

One Medical Membership, Gym Reimbursement through Anthem BCBS

Mental health benefits

Employee Assistance Program (EAP) Care Concierge Spring Health

Financial & Retirement

401(K)

Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)

Company equity

Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.

Charitable contribution matching

Employee donations of up to $500 per fiscal year will be matched.

Child Care & Parental Leave

Generous parental leave

All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.

Family medical leave

ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).

Vacation + Time Off

Generous PTO

We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.

Paid holidays

Company-wide vacation

Every year the company is closed from December 24th through the 1st of the year for a winter break.

Office Perks

Commuter benefits

Provided through Navia

Company-sponsored outings

Free snacks and drinks

Fully stocked kitchen at 11 Madison Ave.

Some meals provided

Family style and boxed style lunches provided Mon, Wed, Thurs.

Company-sponsored happy hours

Bi-monthly social hours following All Hands Meetings

Meditation space

Mother's room

Professional Development

Job training & conferences

ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.

Lunch and learns

We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)

Promote from within

Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

View full list of perks + benefits

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