QA Manager
Company Overview
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 30th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2019, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2019. We’re treating cancer, one patient at a time. Join us and make a difference every day.
Job Description
Looking for a new opportunity with a dynamic, fast paced and complex work environment? Reporting into our VP, IT Strategy and Business Service Management, we are seeking a QA Manager to oversee outcomes and delivery. You can help define and deliver the infrastructure, software, security, and system needs for MSK. In addition, you will contribute to scaling, maturing operations and standard methodologies.
You will:
- Develop a QA environments across all products, define the QA strategy, approach and execution in development projects.
- Perform current state assessment for DevOps and application/infrastructure Reliability maturity including existing practices and measures.
- Ensure all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.
- Provide leadership, education, and guidance to the team on continuous integration, continuous delivery, infrastructure, tooling, monitoring, alerting, and security practices.
- Lead with an automation first approach for: Repetitive tasks automation, Test automation (unit / regression / functional / Non-functional, integration, security...), continuous integration/deployment, incident management, reporting & transparency
- Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
- Partner with application and business stakeholders to review and define Reliability requirements, SLIs/SLOs/KPIs and execute strategic roadmaps so that all engineering teams can utilize automated, self-service, scalable, cost-efficient, and reliable infrastructure services as standard practice.
- Build culture of quality and reliability ownership across all roles. Build and evolve SRE organizational model, partner with all stakeholders, to champion and grow the culture of automation, reliability and security across all engineering teams.
- Eliminate TOIL - Review of manual, repetitive, automatable processes that create overhead. Define automation strategy, tooling, resources and delivery timeline.
You have:
- Bachelor’s Degree in Computer Science or related field & 7-10 years working in QA management
- Experience managing QA and testing functions, managing large and complex activities and processes
- Proven experience implementing and shaping QA processes and strategies
- Ability to build, implement and direct quality assurance principles and maintain the quality of delivery.
- A good sense of quality ownership making sure that quality is baked in from the start.
- You feel a personal stake in the services you support and programs you define and lead
- You have a deep well of wisdom, positive energy, unbound enthusiasm, & unshakeable integrity
- Strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment
- Flexible with the ability to and work under pressure
- Able to motivate a team, recognize good talent and bring out the best out of each individual.
- Excellent communicator, influencing skills and negotiation skills to get management buy-in on ideas and concepts.
#LI-POST
Competitive compensation packages | Sick Time | Generous Vacation + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | Parental Leave & Adoption Assistance | Commuter Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote Flexibility
We believe in communication, transparency, and thinking beyond your 8-hour day @ MSK. It’s important to us that you have a sense of impact, community, and work/life balance to be and feel your best.
Our Hiring Process
You read the ad, agree it sounds like a great fit & apply -> Talent Acquisition contacts you to schedule a phone interview (if your profile aligns)-> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video call -> if your experience is a fit, you will move forward to an on-site visit or video call with the team -> post interview feedback -> ideally an offer! -> reference check & onboarding -> orientation & official welcome to MSK
We look forward to meeting soon!
Closing
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.