EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Description
A Sr. Solution Architect is responsible for the design of one or more applications or services within the Salesforce platform and is an intricate part of a solution development and project team. You must have a balanced mix of technical and business skills and will work with the customer and team on creating a streamlined strategic plan.
Req. #294231618
WHAT YOU'LL DO

• Serves as a functional and technical leader for Salesforce projects
• Translates business requirements into well written user stories and well architected solutions that best leverage the Salesforce platform and products
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility, functionality, and fit for a client's specific business needs
• Define business outcomes and success criteria
• Engage with customer stakeholders, project management, product owner, SMEs, and our internal delivery team to design and deliver the best possible solution
• Provide thought leadership on improving customer operations through the use of Salesforce
• Perform fit-gap analysis between customer requirements and Salesforce capabilities
• Create solution design documents including user stories and process flows
• Handle multiple, simultaneous clients
• Be driven by customer success with a roll up your sleeves, solution oriented, and team player attitude
• Facilitate discovery and working sessions, managing the participants and agenda to drive understanding of business needs and pain points
• Provide technical support in sales calls, solution presentations, and assist with sizing customer requirements
• Build strong customer relationships and become a trusted advisor

REQUIREMENTS

• 5+ years of CRM industry experience including other CRM software
• Software Consulting experience, particularly working on large, enterprise projects
• Advanced experience with Salesforce.com configuration and custom development
• Minimum 2 years of Salesforce platform experience (3+ years preferred)
• Expert understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Community Cloud)
• Must have strong experience in Salesforce CPQ processes and operations
• Must have a complete understanding of data models and product/pricing master data management
• Sales Cloud, CPQ/Revenue Cloud, eCommerce, Communities certifications and project experience preferred
• At least Salesforce Administrative Certification is required
• Proven ability to design and optimize business processes and integrate business processes across disparate systems
• Experience writing user stories to capture Salesforce requirements
• Experience in agile approaches to project management
• Experience with data migrations from third-party systems to Salesforce
• Excellent written and oral communications skills

NICE TO HAVE

• Experience with enterprise integration tools and extract, transformation and load (ETL) tools a plus
• Application development experience with JavaScript, XML, HTTP, Java, C++, ASP, SQL a plus

WHAT WE OFFER

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance

ADDITIONAL

• Depending on the position, EPAM employees may need to work at a client worksite or an EPAM office. To protect employees and help communities fight the COVID-19 pandemic, vaccination is required to visit an EPAM office in the US, and many of our clients have similar policies in place. Due to this, a COVID-19 vaccination may be necessary and when applicable, specific details will be discussed during the interview process which may include providing proof of vaccination. For candidates with exceptional circumstances that prevent them from getting the COVID-19 vaccine, we will offer alternative reasonable accommodation, where possible, which should be coordinated by your recruiter and discussed directly with an HR Representative
• This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process