Senior QA Analyst
About GameChanger:
We believe sports are important because they encourage leadership, teamwork, responsibility, and confidence—critical life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. We celebrate those dedicated heroes and make it our mission to help them do what they do best.
GameChanger provides teams across the country with team management and scorekeeping capabilities, as well as live fan experiences that keep parents, family, and friends engaged as games are announced, animated, and video streamed in real-time. With GameChanger, coaches and parents are able to organize and follow their athlete’s journey in a simple and powerful way.
Based in downtown Manhattan, GameChanger is a cutting-edge technology company and a proud member of the DICK’S Sporting Goods family.
The Position:
As a Senior QA Analyst, you will work in a cross-functional Product Team to ensure that the iOS, Android, and web applications meet our high standards for quality. Along with advocating for this high standard, you will be responsible for managing the release process, identifying performance trends and risks within our products. This is a full-time position within GameChanger’s Engineering Department and can be located either remotely throughout the US or at our headquarters in NYC.
What You’ll Do:
- Lead quality assurance on a fast-paced product team
- Lead technical projects to improve our processes
- Collaborate with Engineering, Design, and Product Management teams to ensure releases go smoothly
- Contribute to planning sessions
- Write and execute test plans for our mobile and web apps
- Develop automated UI tests
- Document issues using a bug-tracking system
- Coordinate with part-time QA testers
- Monitor and report on quality trends
- Manage release processes
- Improve and expand our test coverage
- Triage bugs and identify risks
- Triage CX tickets and perform investigation
- Communicate issues found, concerns, and feedback back to the team
Who You Are:
- Are knowledgeable about sports rules for popular sports in the US, such as baseball, softball, basketball, soccer.
- Self-starter
- Precision in isolating issues and identifying steps to reproduce
- Excellent communication and presentation skills
- Positive energy and a friendly collaborative attitude
- Excellent technical understanding, as well as the ability to learn new software
- Sound judgment and problem-solving abilities
- Attention to detail and quality
- Ability to trade-off getting tasks done with stepping back to see the big picture
- Basic programming/scripting ability required for automation is a plus
- Experience testing iOS and Android native apps
- Experience with Test Case Management and Bug Tracking software is a plus
- Experience developing UI Test Automation is a plus
- Work experience in the software industry
- Experience working with cross-functional teams
Perks:
- Work remotely or from our well-furnished, modern office in NYC’s FiDi
- Unlimited vacation policy.
- Technology stipend - $3,500 every 2 years to purchase new technology.
- Full health benefits - medical, dental, vision, prescription, FSA/HRA, etc., as well as coverage for family/dependents.
- Life insurance - basic life, supplemental life, and dependent life.
- Disability leave - short-term disability and long-term disability.
- Retirement savings - 401K plan offered through Vanguard.
- Generous maternity/paternity leave.
- Commuter benefits.
- DICK’S Sporting Goods Teammate Discount.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.